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All Journal Jurnal Rekayasa dan Manajemen Sistem Industri
Muhammad Rifqi
Universitas Brawijaya
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Mathematics

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ANALISIS KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN DI UMKM “AYAM GEPREXXX BANG ARIF” MENGGUNAKAN METODE SERVQUAL DAN ROOT CAUSE ANALYSIS Muhammad Rifqi; Nasir Widha Setyanto; Ceria Farela Mada Tantrika
Jurnal Rekayasa dan Manajemen Sistem Industri Vol 10, No 6 (2022)
Publisher : Program Studi Teknik Industri Fakultas Teknik Universitas Brawijaya

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Abstract

Jika membutuhkan abstrak atau isi jurnal silahkan menghubungi author melalui e-mail muhammadrifqi25@student.ub.ac.id, nazzyr_lin@ub.ac.id, atau ceria_fmt@ub.ac.id
Co-Authors Ceria Farela Mada Tantrika Nasir Widha Setyanto