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All Journal Jurnal Rekayasa dan Manajemen Sistem Industri
Irmala Oktaviana
Universitas Brawijaya
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Mathematics

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ANALISIS KUALITAS PELAYANAN PENGIRIMAN PAKET PADA PT POS INDONESIA (PERSERO) MOJOKERTO DENGAN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE-PERFORMANCE ANALYSIS (IPA) Irmala Oktaviana; Sri Widiyawati
Jurnal Rekayasa dan Manajemen Sistem Industri Vol 10, No 6 (2022)
Publisher : Program Studi Teknik Industri Fakultas Teknik Universitas Brawijaya

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Abstract

Jika membutuhkan abstrak atau isi jurnal silahkan menghubungi author melalui e-mail irmalaoktaviana@student.ub.ac.id atau uwid_widiyawati@ub.ac.id Dipublikasikan tanggal: 29 Juli 2022
Co-Authors Sri Widiyawati