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All Journal Bianglala Informatika : Jurnal Komputer dan Informatika Akademi Bina Sarana Informatika Yogyakarta EVOLUSI : Jurnal Sains dan Manajemen
Anton Respati Pamungkas - STMIK AUB Surakarta Anton Respati Pamungkas - STMIK AUB Surakarta
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Computer Science & IT

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Sistem Pendukung Keputusan Penanganan Mahasiswa Bermasalah Dengan Metode AHP Dan Promethee Robby Rachmatullah; Anton Respati Pamungkas - STMIK AUB Surakarta
Evolusi : Jurnal Sains dan Manajemen Vol 5, No 1 (2017): Jurnal Evolusi 2017
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/evolusi.v5i1.1713

Abstract

Abstract - Decision Support System (DSS) is used to support the stages in making a decision in various fields such as in terms of decision-making to determine the student in question or who commit violations. The criteria for doing so are drawn from academic (index value achievement, study duration, leave and attendance), finance and student affairs (alcohol, drugs and fighting. The method used for decision making troubled students is by using AHP and Promethee. AHP method is used to obtain the relative weighting of each criterion and generates the weight values are then used in the method PROMETHEE to calculate the value of leaving flow, entering flow and net flow. Search or selecting students in this study ultimately produce a list of students who will be given attention and special handling in order to complete studies on time with satisfactory results, and handling in accordance with academic rules and regulations.Keywords: decision support system, ahp, PROMETHEE Abstrak - Sistem Pendukung Keputusan (SPK) digunakan untuk mendukung tahapan dalam pengambilan suatu keputusan dalam berbagai bidang seperti dalam hal pengambilan keputusan untuk mengetahui mahasiswa yang bermasalah atau yang melakukan pelanggaran. Kriteria-kriteria untuk melakukan hal tersebut diambil dari bidang akademik (nilai indek prestasi, lama studi, cuti dan absensi), bidang keuangan dan bidang kemahasiswaan (miras, narkoba dan berkelahi. Metode yang digunakan untuk pengambilan keputusan mahasiswa bermasalah adalah dengan menggunakan metode AHP dan Promethee. Metode AHP digunakan untuk memperoleh bobot relatif dari masing-masing kriteria dan menghasilkan nilai bobot selanjutnya digunakan dalam metode promethee sampai menghitung nilai leaving flow, entering flow dan net flow. Pencarian atau pemilihan mahasiswa dalam penelitian ini akhirnya menghasilkan daftar mahasiswa yang nantinya diberi perhatian dan penanganan khusus agar dapat menyelesaikan studi tepat waktu dengan hasil yang memuaskan dan penanganannya sesuai dengan aturan akademik yang berlaku.Kata kunci : sistem pendukung keputusan, ahp, promethee
Pengaruh Persepsi Kualitas Pelayanan, Persepsi Kualitas Produk Dan Trust Terhadap Kepuasan Dan Loyalitas Mahasiswa (Studi Pada STIE Adi Unggul Bhirawa Surakarta) Anggoro Panji Nugroho - STIE AUB Surakarta; Anton Respati Pamungkas - STMIK AUB Surakarta
Bianglala Informatika Vol 3, No 2 (2015): Bianglala Inormatika 2015
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (162.368 KB) | DOI: 10.31294/bi.v3i2.583

Abstract

Abstract - The purpose of this study was to determine either partially or simultaneously on the influence the perception of service quality, perceived product quality, trust to customer satisfaction and loyalty student at STIE Adi Unggul Bhirawa (STIE ”AUB”) Surakarta. This study is a survey research. Data was collected by distributing questionnaires to the respondents a number of 100 students. The data has been collected tested. The test used is a model of path analysis, t test, F test, test R2 and linearity test.T-test performed showed the perception of service quality, perceived product quality, trust and customer satisfaction significantly influence student loyalty at mahasiswa pada STIE Adi Unggul Bhirawa (STIE ”AUB”) Surakarta. The simultant test result (F-test) shows the perception of service quality, perceived product quality, trust and customer satisfaction significantly influence loyalty student at STIE Adi Unggul Bhirawa (STIE ”AUB”) Surakarta. Results of analysis known that the path is not capable of satisfaction as an intervening variable between the influence of service quality perception, perception of product quality, trust the loyalty of the students. While the test results R2 of 0.993, or 99.3%, which means that the variability of the dependent variable that can be explained by the variability of independent variables by 99.3% while the rest (0.7%) is explained by other variables not included in the regression model. Keywords:   service quality perception, perception of product quality, trust, satisfaction, loyalty 
Co-Authors Anggoro Panji Nugroho - STIE AUB Surakarta Anggoro Panji Nugroho - STIE AUB Surakarta Robby Rachmatullah