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All Journal International Journal of Health and Pharmaceutical (IJHP)
Ulina Karo-Karo
Faculty of Medicine, Dentistry and Health Sciences University Prima Indonesia Medan, North Sumatera, Indonesia
Nursing Public Health

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Evaluation Of The Effectiveness Of Using The Recommended Method Of Registration Recommendations At Bestari Pusat Kesehatan Masyarakat Medan Petisah Indri Okta Vielsa Siboro; Chrismis Novalinda Ginting; Sri Lestari Ramadhani; Ulina Karo-Karo
International Journal of Health and Pharmaceutical (IJHP) Vol. 2 No. 2 (2022): May 2022
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (145.999 KB) | DOI: 10.51601/ijhp.v2i2.58

Abstract

The Suggested Independent Registration (SIR) Method at the Bestari Health Center aims to maximize the outpatient registration process to create an easy, fast and convenient service for patients. However, in its implementation, there are still many elderly people who do notunderstand its use and sometimes there are problems with the system so it slows down the service process at the Bestari Health Center. This study aimed to determine the evaluation of the effectiveness of using the Independent List Recommendation Method at the Bestari Health Center. The method used is Mix Methods, which is a combination of qualitative and quantitative. The population in this study amounted to 105 respondents. Based on the results of research on evaluating the effectiveness of the use of the Suggested Independent Registrationrecommended method at the Bestari Health Center, it can be seen that there is an influence of human resources, SOPs and facilities, and infrastructure on the use of the Suggested Independent Registration method at the Bestari Health Center. The results of interviews with respondents indicate that at Bestari Health Center, there are already human resources to support, SOPs are available but do not work, and infrastructure that already exists but is not functioning properly.
Co-Authors Chrismis Novalinda Ginting Indri Okta Vielsa Siboro Sri Lestari Ramadhani