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All Journal International Journal of Health and Pharmaceutical (IJHP)
Maya Sari Mutia
Lecturer Master of Public Health Study Program Faculty of Medicine, Dentistry and Health Sciences University Prima Indonesia Medan, North Sumatera, Indonesia
Nursing Public Health

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Drug Management On Availability Of Drugs In Pharmaceutical Installations Pabatu General Hospital Pt Pmn Using Fifo & Fefo Methods Josua Pranata; Karmila Kaban; Maya Sari Mutia; Ulina Karo Karo
International Journal of Health and Pharmaceutical (IJHP) Vol. 3 No. 1 (2022): February 2023
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (131.138 KB) | DOI: 10.51601/ijhp.v3i1.136

Abstract

The procurement of drugs is an important early stage in determining the success of the next stage because the planning stage is useful for adjusting the procurement needs with available funds to support health services in hospitals. The purpose of the study was to analyze the Management of Procurement of Insurance Medicines and Medicines for BPJS Health in the Pharmacy Unit of Bakti Timah Hospital, Pangkal Pinang, Bangka Belitung Islands Province in 2022. The research design used a qualitative descriptive method with a phenomenological approach, namely collecting, compiling, and analyzing so that a social phenomenon/fact can provide information. solving the problems encountered. This research was conducted at the Pharmacy Unit of Bakti Timah Hospital, Pangkal Pinang, Bangka Belitung Islands Province in April-May 2022. The sampling technique in this study used the Total Sampling technique, the number of samples was 5 pharmacists. The results of the research on the drug planning process at the Bakti Timah Pinang Hospital Pharmacy Installation, the drug budgeting process at the Bakti Timah Pinang Hospital Pharmacy Installation, the drug procurement process at the Bakti Timah Pinang Hospital Pharmacy Installation, the drug storage process at the Bakti Timah Pinang Hospital Pharmacy Installation, The process of storing drugs at the Pharmacy Installation of the Bakti Timah Pinang Hospital. Suggestions for hospital management to find out what strategies should be applied to increase revenue and services by reducing the percentage of prescriptions that are not served.
Quality Analysis Of Nursing Services Towards Internal Disease Inpatient Satisfaction At The Prima Indonesia Royal Hospital During The Covid-19 Pandemic Of 2021 Andre Jonathan Samuel Gultom; Wienaldi Wienaldi; Maya Sari Mutia; Ali Napiah Nasution
International Journal of Health and Pharmaceutical (IJHP) Vol. 3 No. 1 (2022): February 2023
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (170.04 KB) | DOI: 10.51601/ijhp.v3i1.138

Abstract

The Covid-19 pandemic has caused a decrease in the number of patient visits and changes in service procedures for patients being treated to prevent transmission of Covid-19. This has an impact on decreasing patient satisfaction with service quality which includes physical evidence, reliability, responsiveness, assurance, and empathy. The purpose of this study was to analyze the quality of nursing services on the satisfaction of internal medicine inpatients during the Covid-19 pandemic. This research is a quantitative analytic study with a crosssectional approach. The research was conducted at the Royal Prima Hospital, Medan. Theresearch population was 285 people, the sample obtained was 166 people. Sampling by purposive sampling. Data analysis was univariate, bivariate with a chi-square test, and multivariate with multiple logistic regression at a 95% confidence level (α = 0.05). The results showed that the quality of nursing services affected the satisfaction of inpatients for internal medicine at the Royal Prima Hospital Medan during the Covid pandemic including physical evidence (p = 0.000), and reliability (p = 0.008), responsiveness (p = 0.001), and assurance. (p=0.000). While the factor that has no effect is empathy (p = 0.959). The physical evidencevariable (tangibles) is the most dominant variable affecting the satisfaction of internal medicine inpatients during the Covid-19 pandemic with a value of Exp(B)/OR = 13,773. Patients who stated good physical evidence had a 13.7 times higher chance of being satisfied than patients who stated poor physical evidence
Co-Authors Andre Jonathan Samuel Gultom Josua Pranata Karmila Kaban Nasution, Ali Napiah Ulina Karo Karo Wienaldi Wienaldi