Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : RAGAM: Journal of Statistics and Its Application

ANALISIS TINGKAT KEPUASAN PASIEN TERHADAP KEPUTUSAN PINDAH KELAS PERAWATAN PASIEN BPJS Aldianur Khairani; Dewi Anggraini; Dwidjo Susilo
RAGAM: Journal of Statistics & Its Application Vol 2, No 1 (2023): RAGAM: Journal of Statistics & Its Application
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/ragam.v2i1.7652

Abstract

This study aims to analyze the effect of patient satisfaction with hospital services on the decision to move BPJS patient care classes at Ulin Hospital, Banjarmasin. The data collection technique used is quantitative, namely distributing questionnaires to BPJS patients. Participants in this study amounted to 75 people. Data analysis used ordinal logistic regression analysis. The level of patient satisfaction is measured using 4 factors, namely Tangible, Reliability, Assurance, and Empathy. The results showed that the patient satisfaction factors that had a significant effect were Assurance and Empathy. Overall, these two variables influenced the satisfaction assessment of patients treated at Ulin Hospital, Banjarmasin, by 27.5%.
ANALISIS FAKTOR-FAKTOR YANG MEMEPENGARUHI KEDISIPLINAN KERJA PEGAWAI DI PT UBJ MENGGUNAKAN REGRESI LOGISTIK ORDINAL Muhammad Shiddieq Adjie Yudhistira; Dewi Anggraini; Aprida Siska Lestia
RAGAM: Journal of Statistics & Its Application Vol 2, No 1 (2023): RAGAM: Journal of Statistics & Its Application
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/ragam.v2i1.9248

Abstract

The Baratama Jesindo Business Limited Liability Company (PT. UBJ) is a company engaged in coal mining and has a mining business license area of 228.25 Ha. Discipline is one of the factors that affect employee performance. Work discipline is a factor that has an important role in achieving good work goals. To get good performance, employees must have high discipline. This study aims to determine the factors that influence employee discipline at PT UBJ using ordinal logistic regression analysis and explain the relationship between the level of employee discipline and factors that are statistically significant. This study uses the ordinal logistic regression method which can be used for ordinal data taken through questionnaires at PT. UBJ. The results of this study simultaneously there is no one variable that has a significant effect. Partially, it shows that the factors that have a significant effect are the Sanctions variable, the Sanctions variable affects employee discipline at PT. UBJ in general is 7%.