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All Journal Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Jurnal Komtika (Komputasi dan Informatika)
Rahmad Mulyadi
Universitas Indonesia
Computer Science & IT Engineering

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Strategy to Improve Employee Security Awareness at Information Technology Directorate Bank XYZ Halida Ernita; Yova Ruldeviyani; Desiana Nurul Maftuhah; Rahmad Mulyadi
Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Vol 6 No 4 (2022): Agustus 2022
Publisher : Ikatan Ahli Informatika Indonesia (IAII)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (339.312 KB) | DOI: 10.29207/resti.v6i4.4170

Abstract

Bank handles private information like customer financial transactions and personal data. There was a 63% increase in cyberattacks attempted against Bank XYZ in 2021, and 1,323 attempted attacks on corporate email Bank XYZ. Therefore, implementing security awareness training for all employees is crucial for Bank XYZ. The information security awareness program must be assessed to determine the program's efficiency and the level of information security awareness among employees. Therefore, this study assesses the information security awareness at Bank XYZ, especially the Information Technology (IT) Directorate using the Human Aspect of Information Security Questionnaire (HAIS-Q) method. The findings of this study revealed that employees at Bank XYZ in the information security work unit had a "Good" level of awareness. In contrast, the results from other IT work units were “Medium”. Based on the assessment results, Bank XYZ's security awareness strategy recommendation is to align awareness content with information security policies and procedures, use a variety of media awareness, and focus on the "Internet Use" and "Information Handling" awareness areas. As a way of determining the achievement of information security Key Performance Indicators (KPI), security awareness measurement must be done regularly, for example, once a year.
The Maturity Model of Data Quality Management in Banking Industry: PT XYZ Core System Customer Data Rahmad Mulyadi; Yova Ruldeviyani; Noverina Alfiany; Achmad Nizar Hidayanto
Jurnal Komtika (Komputasi dan Informatika) Vol 7 No 1 (2023)
Publisher : Universitas Muhammadiyah Magelang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31603/komtika.v7i1.8750

Abstract

PT XYZ, engaged in the financial industry, has a target to become a leading company in Southeast Asia and has been supported by more than 200 million customer data in its core system. This huge amount of data is expected to create business opportunities, build a risk-aware culture, and increase supremacy in the business strategy of PT XYZ. These things can be achieved if the data used is of good quality data. In fact, found anomalies in a large number of customer data. To get recommendations for improving the quality of customer data, it is necessary to assess the quality of customer data. The customer data quality assessment in this study uses the method introduced by Loshin (2011). Loshin’s Data Quality Management Model (DQMM) adopts a capability maturity level model in building its characteristic matrix. Maturity levels obtained are 3.6 (expectations), 3.6 (dimensions), 4.4 (policy), 3.8 (procedures), 4.2 (governance), 3.8 (standardization), 4, 2 (technology), and 3.8 (performance management). Regarding the expectation that senior management can achieve the highest level of data quality, 9 strategic recommendations were produced 9 strategy recommendations were submitted to PT XYZ is the result of mapping between criteria that have not been met with data quality management activity in Data Management Body of Knowledge (DMBOK) version 2.0. Measurement and monitoring of good data quality is the most influential recommendation for PT XYZ.
Co-Authors Achmad Nizar Hidayanto Desiana Nurul Maftuhah Halida Ernita Noverina Alfiany Yova Ruldeviyani