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Jurusan Ilmu Administrasi BIsnis UNDIP

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THE INFFULENCE OF JOB SATISFACTON AND WORK DISCIPLINE TOWARDS WORK PERFORMANCE AT CV. JAYA MOTOR SEMARANG Fajar Wali Haryo Legowo; Rodhiyah Rodhiyah; Sari Listyorini
Jurnal Ilmu Administrasi Bisnis Vol 1, No 2 (2012)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (86.146 KB) | DOI: 10.14710/jiab.2012.841

Abstract

The success of an organization in achieving the objectives that have been set are determined by the quality of the people who work in it or that we call with top management, middle management, and line management as well as the usual non managerial we call with employees. In an organization or company, we often hear the term job satisfaction, work discipline in which both these factors is one of the causes of poor performance or deciding whether an employee's work. The question in this research is whether there are effects of job satisfaction of Accomplishment Work, is there any influence of the discipline of work against the Working Achievements, as well as whether there are effects of job satisfaction and Work towards the Accomplishment of work Discipline. Type this research is explanatory research that is research that observing the relationship between variables and test the hypothesis that has been formulated. The technique of collecting data use sampling saturates ( census ) with the population is all the employees CV. Jaya Motor Semarang of 45 people. Test the validity of, using data analysis test reliabilities, linear regression simple, worship of idols, linear regression a coefficient determination, test t, test f, with the help of program SPSS for windows version 17. The result of the research is as follows: There is a significant positive influence between satisfaction work on work performance where t count as much as ( 10.972 ) > t a table ( 1,680 ), and there is a significant positive influence between discipline work on work performance where t count as much as ( 7.454 ) > t a table ( 1,680 ). There is a significant positive influence between satisfaction of work and discipline work on work performance where f count ( 70.579 ) > f a table ( 3.220 ). A coefficient determination to variable satisfaction work ( X1 ) and discipline work ( X2 ) accounts for as much as 77.1 % for the work performance while 22.9 % influenced by other factors. Based on the research inconclusive satisfaction of work and discipline work have leverage significantly to work performance so that hypothesis accepted. Means if satisfaction of work and discipline work offered better, then work performance will increase. While companies to set satisfaction work is more like to fit the purchasing power of consumers. Advice given to CV. Jaya Motor Semarang is in giving maximum service to consumers, should increase response will complaints, so can increase consumer confidence to business. Company can also provides opportunities to employees to in education and exercises about service the car, held by inside and outside country.
PENGARUH PELAYANAN FISKUS DAN PENGETAHUAN PERPAJAKAN TERHADAP KEPATUHAN WAJIB PAJAK (Studi Empiris terhadap Wajib Pajak di Semarang Tengah) Yuli Anita Siregar; Saryadi Saryadi; Sari Listyorini
Jurnal Ilmu Administrasi Bisnis Vol 1, No 2 (2012)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (165.265 KB) | DOI: 10.14710/jiab.2012.856

Abstract

ABSTRACT Tax payer compliance in paying tax need to realize the target of tax. Tax payer compliance can be affected by fiskus service and knowledge of taxation. In pra survey can be found the problem which there has been increasing the tax payers in Semarang Tengah, that followed by increasing the delinquent tax payers. The research problem is: are fiskus service and knowledge of taxation affect tax payer compliance? Meanwhile, the purpose of this research is to knowing the effect of fiskus service and knowledge of taxation toward tax payer compliance. Population of this research are the tax payers UMKM Semarang Tengah that counted 7.648. Sampling technique is purposive sampling, which counted 100 participants. Data collecting method use questionnaire with validity and reliability analysis. Data analysis method is multiple linear regression. The result show that fiskus service include good categories, knowledge of taxation include very good categories, tax payer compliance include very high categories. There is significant effect between fiskus service and knowledge of taxation toward tax payer compliance simultaneously about 39,4%. From the result, we can conclude that there are significant effect between fiskus service and knowledge of taxation toward tax payer compliance. This can be looked from t-counted value higher than t-table so hypothesis of this research is accepted. The suggestion of this research are KPP Pratama Semarang Tengah I must be uphold to the law of taxation and for the tax payers must be understanding lay od tax and realize how important to pay tax in time.
PENGARUH PRODUK TABUNGAN DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN MENABUNG PADA KJKS BMT BINNA UMMAT SEJAHTERA KEC. LASEM Muhammad Dwi Ari Susanto; Handoyo Djoko Waluyo; Sari Listyorini
Jurnal Ilmu Administrasi Bisnis Vol 1, No 2 (2012)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (78.515 KB) | DOI: 10.14710/jiab.2012.844

Abstract

KJKS BMT BUS is one of principled Islamic financial institutions. One of the products offered by KJKS BMT BUS is a savings product. Any problems that occur in KJKS BMT BUS is the achievement of targets that can not be fulfilled. The factors thought to effect the saving decision is a savings product and service quality. If the attractive savings products and service quality the company is doing well, then the decision to save a high savings can be achieved. The purpose of this research was to determine whether there is influence between saving product and service quality of the saving decisions on KJKS BMT BUS district Lasem. The type of research is explanatory research. Sampling technique using the method of Simple Random Sampling that means the sampling a random member of the population without regard to strata in the population and members of the population is considered homogeneous. Therefore, the sample is totally contain 100 respondents. Data analysis technique used was simple linear regression analysis and multiple linear regression analysis with the tools SPSS 17 for Windows programs. The analysis of this research prove that as partially savings products had positive effect of saving decision with determination coefficient value is 22.1%, and service quality had positive effect of saving decision with determination coefficient value is 30.9%. And simultaneously savings products and quality service had positive effect of saving decision with determination coefficient value is 38.9%. The conclusion of this research is that the product savings and service quality affect of saving decision a partial, and simultaneously saving product and service quality affects to the saving decision. Advice that can be delivered is KJKS BMT BUS should improve the quality of products to attract savings in order to save. KJKS BMT BUS also needs and further improve the quality of service to customers, although the quality of service is good.