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All Journal Jurnal Akuntansi dan Keuangan Jurnal Publikasi Manajemen Informatika (JUPUMI)
Sri Rahma
Uin STS Jambi
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Pengaruh Akuntanbilitas dan Transparansi Terhadap Kepuasan Muzakki pada Baznas Kota Jambi Decka Aisyah; Elyanti Rosmanidar; Sri Rahma
AKUA: Jurnal Akuntansi dan Keuangan Vol. 1 No. 3 (2022): Juli 2022
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (324.031 KB) | DOI: 10.54259/akua.v1i3.1031

Abstract

This study aims to determine the characteristics of muzakki who pay zakat in BAZNAS Jambi City and analyze the effect of each variable, namely accountability and transparency on muzakki satisfaction. The dependent variable in this study is satisfaction while the independent variables are accountability and transparency. The population in this study is muzakki who pay zakat at BAZNAS Jambi City. The sample method used is purposive sampling and obtained as many as 100 respondents. The data in this study were taken using a questionnaire distributed to muzakki who pay zakat at BAZNAS Jambi City. The analytical method used in this research is multiple linear regression. The results of the study found that the characteristics of muzakki who pay zakat in BAZNAS Jambi City are based on gender, age, education, occupation, income, length of time being a muzakki. Based on the results of the regression coefficients, it shows that accountability (X1) has a positive and significant effect on muzakki satisfaction with a value of 0.001 <0.05. Transparency (X2) has a positive and significant effect on muzakki satisfaction with a value of 0.001 >< 0.05. Accountability and transparency simultaneously affect the satisfaction of muzakki with a value of 0.001 < 0.05.
PENGARUH PEMBIAYAAN, PELAYANAN, DAN KEPUASAN TERHADAP TINGKAT PENDAPATAN NASABAH PRODUK WARUNG MIKRO SYARIAH DI BSI KC JAMBI GATOT SUBROTO M. Ridzky Aryatama; Sri Rahma
Jurnal Publikasi Manajemen Informatika Vol 2 No 3 (2023): SEPTEMBER: JURNAL PUBLIKASI MANAJEMEN INFORMATIKA
Publisher : Sekolah Tinggi Ilmu Ekonomi Trianandra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupumi.v2i3.1092

Abstract

Tujuan penelitian ini adalah untuk menjelaskan menganalisis pengaruh pembiayaan, pelayanan dan kepuasan terhadap pendapatan UMKM di BSI KC Gatot Subroto. Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian kuantitatif dengan pendekatan deskriptif. Sampel digunakan dengan Proportional Stratified Random Sampling. Metode pengumpulan data menggunakan observasi, angket, dan dokumentasi. Metode analisis data dengan menggunakan Analisis Regresi Berganda. Hasil menunjukkan bahwa pembiayaan, pelayanan dan kepuasan berpengaruh secara simultan terhadap pendapatan UMKM di BSI KC Gatot Subroto. Secara parsial, pembiayaan, pelayanan dan kepuasan juga berpengaruh secara simultan terhadap pendapatan UMKM di BSI KC Gatot Subroto. Nilai Adjusted R Square sebesar 0,417 = 41,7% artinya variabel independen secara bersama-sama mempengaruhi variabel dependent sebesar 41,7% dan sisanya dipengaruhi oleh variabel lain yang tidak termasuk dalam penelitian.
Co-Authors Decka Aisyah Elyanti Rosmanidar M. Ridzky Aryatama