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All Journal Jurnal technoscientia Proceeding SENDI_U JURNAL TEKNOLOGI TECHNOSCIENTIA
Risma A. Simanjuntak, Risma A.
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Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Earth & Planetary Sciences Education Engineering Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mechanical Engineering

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ANALISIS PEMBERIAN INSENTIF KERJA BERDASARKAN FISIOLOGI KERJA DITINJAU DARI ASPEK ERGONOMI Simanjuntak, Risma A.; Maedi, Mukhamad
JURNAL TEKNOLOGI TECHNOSCIENTIA Academia Ista Vol 12 No 01 Agustus 2007
Publisher : Lembaga Penelitian & Pengabdian Kepada Masyarakat (LPPM), IST AKPRIND Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (150.597 KB) | DOI: 10.34151/technoscientia.v0i0.1994

Abstract

Metal found company, CV Gunung Mas is company which move in heavy indus-try field. The products are drinking water pipe, gas pippe, oil pipe, etc appropriate with the order. The heart beat measuring only form measuring of energy consumtion indirectly. The more energy consumption requirement for work activities (heacy work) the more e-nergy consumed. In work physiology, 4 Kkal/menit will be considered as consumed ener-gy maximum to do heavy physic work continually. From the result of consumed energy analysis and extra wage for employees of CV. Gunung Mas in every work activity is furnace activity consume average 4,9419 Kkal/ minutes, they get extra wage in the amount of Rp 9.500 ; process of printing activity consume average energy 4,6917 Kkal/minutes, they get extra wage in the amount of Rp 5.250; grinding activity consume average energy 4,3188 Kkal/minutes, they get extra wa-ge in the amount of Rp 2.800; drilling activity consume average energy 4,2075 Kkal/mi-nutes, they get extra wage in the amount of Rp 1.750 ; storing activity consume average energy 4,1922 Kkal/minutes, they get extra wage in the amount of Rp 1.000 ; Those activity is heavy work activity. CV Gunung Mas company had been giving axtra wage appropriate with cosumed energy (from the result analysis)
ANALISIS TINGKAT KEPUASAN PASIEN TERHADAP PELAYANAN BPJS MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS DAN QUALITY FUNCTION DEPLOYMENT Simanjuntak, Risma A.; Purwasih, Yenni
Proceeding SENDI_U 2017: SEMINAR NASIONAL MULTI DISIPLIN ILMU DAN CALL FOR PAPERS
Publisher : Proceeding SENDI_U

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (555.754 KB)

Abstract

Health is one of the most important necessity in society. That is why so many service industries in health sector, both governmental and private. It has the impact for the bussiness competition between the hospitals as the service actor. For that reason, every hospitals need to increase the service quality to feed the patients’ satisfaction. Base on the result of the initial observation such as the interview with some BPJS’ patients, and by observing in social media, the result shows that more than 20 comments tell that they have not satisfied yet with the BPJS’ service in RSUD XXX, and still many complaints to BPJS’s service. The complaints such as the doctor didn’t want to hear the patient’s grievance; the advance medical tool such as rontgen still inadequate, and the last is the medicine in the pharmacy is still not complete. For those reasons, the service quality measurement is needed to be done to know how to improve the BPJS’ service to become as patient’s wishes using Importance Performance Analysis and QFD (Quality Function Deployment). Importance Performance Analysis is the most effective method to analyze the patients’ satisfaction with their expectation, and QFD is used to contrive the service quality improvement correspond with the customer’s requirements and also the capability of the hospital’s management. The results of the research show that from 35 service quality attributes, there are 9 priority attributes that should be fixed by the hospital. Service attribute that has the highest priority to be fixed is the completeness of medicine in pharmacy for BPJS’ patients with the precentage 16,35%. After that, technical actions with the highest priority is the evaluation of nurse and doctor performance (0,282), and make the clear S.O.P for the health workers (0,242). Key words : Quality,Importance Performance Analysis , Quality FunctionDeployment (QFD).
ANALISIS PEMBERIAN INSENTIF KERJA BERDASARKAN FISIOLOGI KERJA DITINJAU DARI ASPEK ERGONOMI Simanjuntak, Risma A.; Maedi, Mukhamad
JURNAL TEKNOLOGI TECHNOSCIENTIA Academia Ista Vol 12 No 01 Agustus 2007
Publisher : Lembaga Penelitian & Pengabdian Kepada Masyarakat (LPPM), IST AKPRIND Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34151/technoscientia.v0i0.1994

Abstract

Metal found company, CV Gunung Mas is company which move in heavy indus-try field. The products are drinking water pipe, gas pippe, oil pipe, etc appropriate with the order. The heart beat measuring only form measuring of energy consumtion indirectly. The more energy consumption requirement for work activities (heacy work) the more e-nergy consumed. In work physiology, 4 Kkal/menit will be considered as consumed ener-gy maximum to do heavy physic work continually. From the result of consumed energy analysis and extra wage for employees of CV. Gunung Mas in every work activity is furnace activity consume average 4,9419 Kkal/ minutes, they get extra wage in the amount of Rp 9.500 ; process of printing activity consume average energy 4,6917 Kkal/minutes, they get extra wage in the amount of Rp 5.250; grinding activity consume average energy 4,3188 Kkal/minutes, they get extra wa-ge in the amount of Rp 2.800; drilling activity consume average energy 4,2075 Kkal/mi-nutes, they get extra wage in the amount of Rp 1.750 ; storing activity consume average energy 4,1922 Kkal/minutes, they get extra wage in the amount of Rp 1.000 ; Those activity is heavy work activity. CV Gunung Mas company had been giving axtra wage appropriate with cosumed energy (from the result analysis)
Co-Authors Maedi, Mukhamad Purwasih, Yenni