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All Journal Scientific Journal of Reflection : Economic, Accounting, Management and Business Jurnal Ekonomi, Manajemen, Akuntansi
Refindo Pradikta Rulando
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Economics, Econometrics & Finance Social Sciences

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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PEMOHON SIM DAN SKCK DI POLRESTA MATARAM Refindo Pradikta Rulando; M Ikhsan; Nurmala Pangaribuan
SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business Vol. 5 No. 4 (2022): SCIENTIFIC JOURNAL OF REFLECTION: Economic, Accounting, Management, & Business
Publisher : Sekolah Menengah Kejuruan (SMK) Pustek

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Abstract

Driving license and Police certificate services carried out by the Mataram City Resort Police in their daily implementation try to provide excellent service with an emphasis on applicant satisfaction. Therefore, this study aims to analyze and determine the level of service quality to the satisfaction level of driving license and police certificate applicants at the Mataram city resort police. The study used a survey method which was conducted by giving a questionnaire to 1302 respondents in the first semester of 2021. The data collection technique using this questionnaire has been tested for validity and reliability.The results from 1302 respondents revealed that the analysis of service quality to the satisfaction level of driving license and police certificate applicants had an responses with very satisfied at 48%, satisfied at 50.6%, quite satisfied 1.1%, less satisfied 0.2% , and not satisfied 0.1%. It can be concluded that the driving license and police certificate services at Mataram city resort police, which are carried out by referring to timeliness, adequate infrastructure, and appropriate rates have been able to provide satisfaction for the applicant.
Remaja Sebagai Kurir Perdagangan Narkoba: Tinjauan Teori Differential Association Zainul Fachry; Adhitya Octorio Putra; Refindo Pradikta Rulando; Budhi Eko Prasetyo; Yuniar Rahmawaty; Reza Ali Aksha
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 3 No. 3: Maret 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v3i3.3136

Abstract

Penelitian ini bertujuan untuk mengeksplorasi peran faktor ekonomi dalam mendorong remaja menjadi kurir narkoba, dengan menggunakan kerangka teori Asosiasi Diferensial. Metode penelitian kualitatif yang menggunakan studi pustaka digunakan dalam pengumpulan data. Hasil penelitian menunjukkan bahwa faktor ekonomi memainkan peran yang signifikan dalam mempengaruhi remaja menjadi kurir narkoba. Remaja cenderung terlibat dalam aktivitas tersebut karena kesempatan untuk mendapatkan uang yang cepat dan mudah, terutama dalam situasi ekonomi yang sulit. Faktor-faktor sosial, seperti pergaulan dengan teman sebaya yang terlibat dalam penggunaan narkoba, juga turut mempengaruhi keputusan remaja untuk menjadi kurir. Implikasi dari temuan ini menyoroti pentingnya intervensi yang terfokus pada aspek ekonomi dan sosial dalam mencegah keterlibatan remaja dalam perdagangan narkoba.
Co-Authors Adhitya Octorio Putra Budhi Eko Prasetyo M IKHSAN Nurmala Pangaribuan Reza Ali Aksha Yuniar Rahmawaty Zainul Fachry