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All Journal Jurnal Ilmu Sosial dan Humaniora
Atikah Khairunnisa
Universitas Pattimura
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

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Transformasi Digital dalam Penyelenggaraan Pemerintahan Negeri Batu Merah Kota Ambon Muhtar Muhtar; Atikah Khairunnisa; Rukoyah Rukoyah
Jurnal Ilmu Sosial dan Humaniora Vol. 2 No. 2 (2026): APRIL-JUNI 2026
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/2bjvhe74

Abstract

This study aims to analyze the digital transformation in the administration of Negeri Batu Merah Government in Ambon City, identify the supporting and inhibiting factors in the implementation of government digitalization, and examine its impact on the quality of public services. The study employed a descriptive qualitative approach with data collection techniques consisting of observation, interviews, and documentation. The research informants included village government officials, administrative staff, and community members as users of public services. The findings indicate that digital transformation in Negeri Batu Merah has been implemented through computer-based administration, digital archiving, and the utilization of digital communication media in public services. The implementation of government digitalization has positively impacted the effectiveness of administrative services, accelerated the dissemination of public information, and improved the efficiency of government officials’ performance. However, the implementation of digital transformation still faces several challenges, including limited information technology infrastructure, low capacity of human resources among government officials, budget constraints, and limited digital literacy within the community. This study concludes that digital transformation plays an important role in creating a more modern, effective, transparent, and responsive local governance system that meets community needs
Model Collaborative Governance dalam Penguatan Kapasitas Pemerintahan Kepulauan pada Wilayah Terluar Indonesia Mukhlis Fataruba; Atikah Khairunnisa; Muhtar Muhtar
Jurnal Ilmu Sosial dan Humaniora Vol. 2 No. 2 (2026): APRIL-JUNI 2026
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/p44vw102

Abstract

This study examines the implementation of collaborative governance in strengthening the capacity of island governance within Indonesia’s outermost regions. The research addresses governance challenges in archipelagic areas, including limited infrastructure, weak inter-island connectivity, low institutional capacity, and unequal public service delivery. Using a qualitative approach with a multiple case study design, this study analyzes collaborative interactions among government institutions, local communities, private sectors, academics, and non-governmental organizations in several outer island regions of Indonesia. Data were collected through in-depth interviews, observation, documentation, and secondary data analysis from government databases and scientific publications. The findings indicate that collaborative governance plays a strategic role in improving institutional capacity, strengthening public service delivery, and enhancing participatory development in island regions. The effectiveness of collaborative governance is influenced by institutional capacity, collaborative leadership, digital infrastructure, intersectoral coordination, and community participation. Furthermore, this study formulates a collaborative governance model based on institutional strengthening, multi-stakeholder networking, digital governance, and local wisdom-based participation. The study concludes that collaborative governance provides an adaptive and sustainable governance framework for strengthening island governance capacity in Indonesia’s outermost regions.
Co-Authors Muhtar Muhtar Mukhlis Fataruba Rukoyah Rukoyah