Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal National Conference on Applied Business, Education & Technology (NCABET)
Tubagus Agus Khoironi
Universitas Bina Bangsa
Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Physics Social Sciences Other

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
PENGARUH HARGA, KETEPATAN WAKTU PENGIRIMAN, DAN KUALITAS PELAYANAN TERHADAP LOYALITAS KONSUMEN PADA JASA PENGIRIMAN BARANG SHOPEE EXPRESS DI KOTA SERANG Surti Zahra; Yoga Andred Dana Tirta; Tubagus Agus Khoironi
National Conference on Applied Business, Education, & Technology (NCABET) Vol. 2 No. 1 (2022): The 2nd National Conference on Applied Business, Education & Technology (NCABET
Publisher : Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (365.983 KB) | DOI: 10.46306/ncabet.v2i1.71

Abstract

The purpose of this study is that the price is expected to have a considerable influence on consumer loyalty, timeliness of delivery is expected to increase consumer loyalty, service quality is expected to increase consumer loyalty, and to determine consumer loyalty from price, timeliness of delivery, and quality of service. The research method used is a survey research method. The survey method is a quantitative method. The results of the t-test study, the price has a significant effect with the tcount > ttable (4.698 > 1.66071), delivery time has a significant effect with the tcount > ttable (2.885 > 1.66071), and service quality has a significant effect on the tcount < ttable (-0.199 < 1.66071). Price, timeliness of delivery and quality of service together affect consumer loyalty with a value of Fcount > Ftable (106.888 > 2.31).
Co-Authors Yoga Andred Dana Tirta Zahra, Surti