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Analysis of Facility Surveillance System by Tata Terminal Unit at Juwata Tarakan International Airport, North Kalimantan Nurellyna Marhani; Faiz Albana
JETISH: Journal of Education Technology Information Social Sciences and Health Vol 2, No 1 (2023): March 2023
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/jetish.v2i1.406

Abstract

The terminal is a liaison between land transportation and air transportation systems that accommodate all departure process activities from the transfer of passengers to goods. Passenger terminals must be able to accommodate operational activities and must meet operational security and safety requirements. In addition to taking part in the processing of existing activities, ensuring passenger comfort in using facilities is also important. Supervision of facilities can have a major impact on the safety and comfort of airport service users. The approach with qualitative methods is the approach that will be applied in this study. Qualitative research is research used to describe, explain, investigate, and find the quality of influence that cannot be explained, measured or described through a quantitative approach. The data obtained is in the form of research observations located at Juwata Tarakan International Airport, interviews with Tata Terminal Unit officers, and documentation. Data analysis techniques used include data collection, data reduction, and conclusions. The results of this study show that in supervising facilities at Juwata Tarakan International Airport there are still several obstacles experienced by Tata Terminal Unit officers, especially in terms of coordination and cooperation between Tata Terminal Unit and other units which are considered to have an impact on the satisfaction services provided at Juwata Tarakan International Airport.
Analysis of the Impact of Foreign Object Debris on the Air Side for Flight Safety and Security at General Ahmad Yani International Airport Semarang Indra Setya Sejati; Faiz Albana
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 2, No 2 (2023): July 2023
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/aurelia.v2i2.710

Abstract

Airport is an area on land or water with predetermined boundaries that functions as a location for aircraft to land and take off, for people to get on and off, for loading and unloading of cargo, a place for intra and intermodal transportation, and which is equipped with basic and other supporting facilities besides facilities for aviation safety and security. This research uses a qualitative method with a descriptive research type. Researchers obtained data for this study at General Ahmad Yani International Airport, Semarang. Collecting data from this study, namely interviews, observation, and documentation. The results of this study indicate that the impact of Foreign Object Debris on the air side greatly disrupts flight activities. So that Apron Movement Control officers coordinate with stakeholders in order to handle Foreign Object Debris so as not to interfere with flight activities and create aviation safety and security.
Pengaruh Penerapan Low Cost Carrier & Brand Image Terhadap Keputusan Penumpang Dalam Pembelian Tiket Pesawat Lion Air Di Bandar Udara Internasional Yogyakarta Evi Wahyuni Dau; Faiz Albana
Jurnal Mahasiswa Kreatif Vol. 1 No. 5 (2023): September : Jurnal Mahasiswa Kreatif
Publisher : Universitas Katolik Widya Karya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmk-widyakarya.v1i5.1145

Abstract

Maskapai Lion Air is a private company engaged in aviation services that have been long enough in the territory of Indonesia. . Lion Air itself is famous for airlines that offer flights with low fares or Low Cost Carier (LCC) at prices that are somewhat cheaper than prices offered by other airlines considered an effort to discipline the public in traveling effectively and efficiently. Brand image is a very important thing that must be considered by companies as market participants, because through a good Brand Image will be able to cause emotional values in consumers. This study used quantitative methods using purposive sampling. The sample used in this study was 100 respondents. The results of the distribution of questionnaires to 100 respondents of Lion Air airline passengers at Bandar Uadar Internasional Yogyakarta and measured using Roscoe theory. Data collection of the number of samples using surveys and instruments in the form of questionnaires. Test T and coefficient of determination with Low Cost Carrier &; Brand Image as the independent variable and Purchase Decision as the bound variable processed using SPSS. The results showed that the value of t calculated t table with a value of 5.326 1.661 with a significance level of 0.05, so it can be concluded that Ho is accepted and Ha is rejected which means there is an influence of Loc Cost Carrier &; Brand Image on Purchasing Decisions simultaneously. based on the coefficient of determination R2, it can be concluded that the contribution of the magnitude of the influence of all variables (Low Cost Carrier &; Brand Image) on the dependent variable (Purchase Decision) is 53.3%, while the remaining 46.7% is influenced by other variables that are not studied. Based on the conclusions obtained in this study, there are several suggestions that can be given regarding Low Cost Carrier &; Brand Image on passenger decisions in purchasing Lion Air flight tickets at Yogyakarta International Airport, for companies it is expected to be able to maintain and improve the image of the company. By continuing to provide and improve quality in serving passenger needs. The company is also expected to understand the characteristics of its consumers about what is needed and wanted, thus the company will be easier in attracting consumers in making purchases both old consumers and to attract new consumers.
Pengaruh Keamanan Keselamatan dan Kesehatan Terhadap Kinerja Unit Ground Handling PT. Gapura Angkasa Cabang Bandar Udara Supadio Pontianak Syakil Aqila Adha; Faiz Albana
JAMPARING: Jurnal Akuntansi Manajemen Pariwisata dan Pembelajaran Konseling Vol 1, No 2 (2023): Agustus 2023
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/jamparing.v1i2.991

Abstract

Di dalam perusahaan penerbangan tentu ada hal yang berkaitan dengan Keamanan Keselamatan dan Kesehatan (K3) Hal ini bisa mempengaruhi suatu penacapaian karyawan dalam berkerja istilah lainnya yaitu kinerja karyawan. Penelitian ini bertujuan untuk mengetahui (1) Pengaruh Keamanan terhadap kinerja karyawan (2) Pengaruh Keselamatan terhadap kinerja karyawan (3) Pengaruh Keamanan terhadap kinerja (4) Pengaruh Keamanan Keselamatan dan Kesehatan terhadap kinerja karyawan. Penelitian ini menggunakan metode kuantitatif dengan jumlah 30 responden karyawan unit Ground Handling PT. Gapura angkasa cabang bandar udara Supadio Pontianak.Teknik pengumpulan data menggunakan kuesioner, data di peroleh di analisis menggunakan uji regresi linear berganda, uji t, uji f, dan uji koefisien determinasi (R2). Hasil penelitian ini (1) Keamanan berpengaruh positif dan signifikan terhadap kinerja karyawan (2) Keselamatan berpengaruh positif dan signifikan terhadap kinerja karyawan (3) Kesehatan berpengaruh positif dan signifikan terhadap kinerja karyawan (4) besar pengaruh Keamanan Keselamatan dan Kesehatan terhadap kinerja unit Ground Handling PT Gapura Angkasa cabang Bandar Udara Supadio Pontianak sebesar 73,3%.
PENGARUH KINERJA PENANGANAN DAN KUALITAS PELAYANAN BAGASI TERHADAP KEPUASAN PENUMPANG DI MASKAPAI CITILINK RUTE MALANG – JAKARTA Faiz Albana; Dinarintan Melinda Firdausy
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 2 No. 3 (2022): November : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaem.v2i3.355

Abstract

This study aims to determine the effect of handling performance and service quality and determine the attributes of handling performance and service quality on the Citilink Airlines Malang - Jakarta route at Abdurrachman Salech Airport Malang that need to be developed. This research was conducted for one month, using the dimensions of passenger satisfaction, namely professionalism, service responsiveness, service availability, overall satisfaction, comfort. The sample of this research is Citilink airline passengers. The sample in this study used purposive sampling method. Data was collected by using questionnaires and literature studies. The research method uses a quantitative research design in the form of a survey with Classical Assumption Test, Multiple Regression Analysis and Hypothesis Testing. The results of this study indicate that the data is normally distributed with a significance level of 0.282 or greater than 0.05, and indicates that there is a unidirectional relationship between the independent variable and the dependent variable. It can be concluded that Citilink airline passengers at Abdurrachman Saleh Airport Malang are satisfied with the handling performance and service quality provided with a value (69.6%). Each variable dimension can be developed to be able to improve the handling performance and quality of baggage services in this study.