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All Journal Journal MISSY (Management and Business Strategy)
Dina Kurniawati
Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Wiraraja Madura
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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ANALISIS PELAYANAN DI MAL PELAYANAN PUBLIK TERHADAP KEPUASAN MASYARAKAT KABUPATEN SUMENEP Elliyah El-Ghafur; Dina Kurniawati
Journal MISSY (Management and Business Strategy) Vol 1 No 1 (2020)
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Wiraraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (374.063 KB) | DOI: 10.24929/missy.v1i1.1231

Abstract

The purpose of this reserch is to find the service in public service mall to the satisfaction of the people of Sumenep regency. The research was qualitative descriptive study with observation, interview, and documentation data collection techniques. It used random sampling. The data were then analyzed with data collection, data reduction, data presentation, and withdrawal of conclusions. The results of this study showed that the public service mall of Sumenep district in providing service to the community has implemented five dimensions of service quality, which consists of: tangibel, realiability, responsiviness, assurance, and Emphaty. Based on the findings it can be concluded that service provided by the public service mall Sumenep district is already good, so that people who use the service is satisfied with the service they receive
PENGARUH BEBAN KERJA, KOMPENSASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PARAMEDIS DI RUMAH SAKIT ISLAM GARAM (RSIG) KALIANGET KABUPATEN SUMENEP Millatul Kamilah; Dina Kurniawati
Journal MISSY (Management and Business Strategy) Vol 1 No 1 (2020)
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Wiraraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (562.071 KB) | DOI: 10.24929/missy.v1i1.1236

Abstract

The problem that will be discussed in this research is the influence of workload, compensation, and work environment on the performance of paramedic employees in kalianget salt hospital (RSIG), sumenep regency. Where the purpose of the problem can be known how much influence the workload, compensation, and work environment on the performance of paramedical employees in the kalianget salt islamic hospital (RSIG) in sumenep regency, both partially and simultaneously. In answering these problems, quantitative methods are used as a type research. 67 respondents were known with this analysis of sampling using no-prpbability sampling with data collection techniques using purposive sampling. The results of this study indicate that partially the workload, compensation and work environment variables affect employee performance. And simultaneously the workload, compensation and work environment variables influence employee performance.
EVALUASI PROGRAM BANTUAN BST KEMENSOS (BANTUAN SOSIAL TUNAI KEMENTERIAN SOSIAL) TERHADAP PENINGKATAN KESEJAHTERAAN MASYARAKAT (DI DESA LOBUK) PADA ERA PANDEMI COVID-19 Debby Mayang Lestari; Dina Kurniawati
Journal MISSY (Management and Business Strategy) Vol 2 No 2 (2021)
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Wiraraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (155.333 KB) | DOI: 10.24929/missy.v2i2.1682

Abstract

Human resources have a very important meaning in an organization, this is because human resources has an active and dominant role from humans in various organizational activities. Where humans have a role as determinants, actors and planners in achieving organizational goals and at the same time determining the progress of an institution. Both economic institutions such as companies or even government institutions, such as the government in the village. The purpose of this study is to explain the realization of the Ministry of Social's Cash Assistance and to know how to analyze the evaluation of the RI Ministry of Social Affairs' BST on improving the welfare of the Lobuk community. The data analysis technique uses Data Reduction, Data Presentation, Conclusions and Verification. After the researchers conducted interviews and observations about how the Ministry of Social's Bst Evaluation of the improvement of Community Welfare in the Covid-19 Pandemic Era can be drawn, the focus of the discussion is that Improving Community Welfare has indicators that become benchmarks assessment, one of which is the level of People's Purchasing Power. This situation makes the community have to return to changing spending patterns resulting from the covid-19 pandemic so that they can balance between income and household expenses, so that the BST assistance from the government only helps a little when compared to the monthly expenditure of the community before the pandemic, especially in the sector. fisheries seen from the results of interviews and observations that researchers did.
Co-Authors Debby Mayang Lestari Elliyah El-Ghafur Millatul Kamilah