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All Journal JURIKOM (Jurnal Riset Komputer) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) KLIK: Kajian Ilmiah Informatika dan Komputer
Dede Handayani
Universitas Pamulang, Tangerang Selatan
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering

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Rancangan Sistem Aplikasi Edukasi Augmented Reality Mengenal Daerah Nusantara Indonesia Berbasis Android Menggunakan Unity Dede Handayani; Ajeng Permata Suri
JURIKOM (Jurnal Riset Komputer) Vol 9, No 5 (2022): Oktober 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i5.4940

Abstract

Along with the times, science is growing and increasingly studied. Science is usually summarized in a book which is often called an encyclopedia. The explanation in the book only contains two-dimensional theory and images. By applying Augmented Reality, making cultural recognition applications will be more interesting. Displays 3D images taken from 2D images so that they appear more vivid images. The application of Augmented Reality also encourages children to get to know culture more through interesting learning. It is hoped that students' proficiency in learning will rise with the help of this program. Based on the test results using Augmented Reality, it can be concluded that in order to get good results the user is asked to place the picture book in a flat place. This application does not succeed in displaying objects if the markerless is uneven
Perancangan Sistem Informasi Forum Paud Berbasis WEB dengan Metode Waterfall Fadly Ariadi; Dede Handayani; Khanif Faozi
JURIKOM (Jurnal Riset Komputer) Vol 9, No 6 (2022): Desember 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i6.5125

Abstract

Early childhood education is highly valued by the Indonesian government because it is a coaching effort aimed at children from birth to the age of six that is carried out through the provision of educational stimuli to help physical and spiritual growth and development so that children are ready to enter further education. According to Ministry of Education and Culture data, South Tangerang City has 614 PAUD split among 7 sub-districts. To harmonize the implementation of education in PAUD, the Early Childhood Development Forum (PAUD) was formed which was legalized by law on April 21, 2021. Currently the PAUD Forum only has 200 members, There are still at least a few members because the socialization process has not been optimized because it only uses media messages with the Whatsapp application. Furthermore, the member registration process is still done manually, making it less efficient. The author will use the Waterfall method to design a web-based information system in this study. The findings of this study are hoped to transform the manual member registration process into a web-based computerized system. As a result, the registration process becomes faster and more efficient, and there is no need for an archiving location, which can affect the volume of the room, because all data is stored in the computer. In addition, the use of a web-based system will reduce errors that may occur due to user inaccuracies and also with this web-based system the socialization process about the existence of the PAUD Pembina Forum can be easily accessed by the public
Aplikasi Sistem Informasi Simpan Pinjam Koperasi Berbasis Website Menggunakan Metode Waterfall Dede Handayani; Miftakhus Salam
KLIK: Kajian Ilmiah Informatika dan Komputer Vol. 3 No. 5 (2023): April 2023
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/klik.v3i5.676

Abstract

KSPPS BMT Al-Bayan is a cooperative for savings and sharia-based financing that is based on the principles of people's economy, independence, and self-sufficiency, as well as being professionally managed with sharia principles. The BMT Al-Bayan cooperative has problems in the transaction data management system, where records are still being done conventionally by writing transaction data on paper by field officers and then handed over to the administration department to be inputted into the Microsoft Access application. As a result, it cannot be easily managed and the process of recording transaction data is repeated. In addition, there is no database-based application, which raises concerns about the ease of damage or loss of transaction data recorded by field officers before being handed over to the administration department. Based on these problems, research was conducted to create an information system application. The research methodology used was interviews, observations, and literature studies. Meanwhile, the system creation methodology used the System Development Life Cycle method with a waterfall model and Unified Modelling Language (UML) as a system depiction. This information system was created using the JavaScript programming language and the Express JS framework as the backend application, the React JS framework for data visualization, and PostgreSQL as the database management system. The result of this research is an information system application that can manage transaction data and customer data, which is expected to help the cooperative authority in managing transaction and customer data
Implementasi Chatbot Berbasis Aturan untuk Layanan Customer Service E-commerce pada Platform WhatsApp Surya Rizky Maulana Ibrahim; Dede Handayani
Journal of Information System Research (JOSH) Vol 7 No 1 (2025): October 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v7i1.8443

Abstract

The high intensity of repetitive questions regarding product information, order status, and store policies in e-commerce businesses creates an additional workload for customer service and delays responses to customers. This research aims to implement a rule-based chatbot on the WhatsApp platform to automate customer service. The method used is the Waterfall software engineering model with stages of needs analysis, design, implementation, testing, and evaluation. The chatbot was implemented using Python integrated with WhatsApp Business API utilizing quick reply features. Functional testing results on 100 question samples show 87% accuracy. Usability testing using the System Usability Scale (SUS) on 30 users yielded a score of 78.5 (category "Good"). These results indicate that the proposed solution is effective in handling routine inquiries and can reduce customer service operational burden by 40% based on response time measurements. The main limitation lies in handling complex questions that require real-time data checking from external inventory systems.
Co-Authors Ajeng Permata Suri Fadly Ariadi Khanif Faozi Miftakhus Salam Surya Rizky Maulana Ibrahim