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Ida Aryati Dyah Purnomo Wulan
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Religion Agriculture, Biological Sciences & Forestry Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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ANALISIS KEPUASAN. PELANGGAN MELALUI KUALITAS PELAYANAN, EVENT DAN BRAND. COMPANY HOTEL @HOM PREMIERE TIMOHO YOGYAKARTA BY HORISON Riska Nugraheni; Eny Kustiyah; Ida Aryati Dyah Purnomo Wulan
Jurnal AKTUAL Vol 20, No 2 (2022): Jurnal AKTUAL
Publisher : STIE Trisna Negara OKU Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47232/aktual.v20i2.194

Abstract

The purpose the study was determine the effect of service quality variables, Events, and brand companies on customer satisfaction at Hotel Hom Premiere Timoho Yogyakarta, both individually and collectively. The research method is in the form of a quantitative approach research. The population is visitors to the hotel @HOM Premiere Timoho Yogyakarta and the number of samples is 100 respondents with the research sampling technique is simple random sampling. Processing the data using the SPSS program using multiple regression equation analysis tools, t test, F test and coefficient of determination(R2) test. The results of the analysis of the results of the F test can be obtained that the quality of services, Events, and brand companies have a significant effect on customer satisfaction at the Hotel @HOM Premiere Timoho Yogyakarta together. The results of the t-test indicate that the service quality, Event, and Brand. Company variables have a significant influence on individual customer satisfaction at Hotel @HOM Premiere Timoho Yogyakarta. Keywords: Service Quality, Event, Brand. Company and Customer Satisfaction
PENEGAKAN HUKUM CYBER CRIME DALAM UPAYA PENANGGULANGAN TINDAK PIDANA TEKNOLOGI INFORMASI Muhammad Satrio Purnomo Wikantomo; Ida Aryati Dyah Purnomo Wulan; Ismiyanto
GEMA Vol 34 No 02 (2022): GEMA
Publisher : LP3M

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Abstract

This article aims to let us learn more about cyber crime. This is due to the weakness of cyberspace can become a global disaster that threatens the business sector, national and global security, behavior, child protection, and government systems. The results showed that the public is currently still misusing social media to spread crime in cyberspace. Most of the perpetrators of cybercrime on social media will be caught by Law No.11 of 2008 concerning Electronic Information and Transactions (UU ITE), whether intentional or unintentional. The law should provide protection for internet users with good intentions, and provide firm action for perpetrators of cyber crime. However, the legal system has not solved all computer crimes over the Internet. Likewise in the investigation, there were many obstacles related to legal instruments, the ability of investigators, evidence, and computer forensic facilities. This is why cyber crime law enforcement is still weak
Co-Authors Eny Kustiyah Ismiyanto Muhammad Satrio Purnomo Wikantomo Riska Nugraheni