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All Journal Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences
Rinaldo Piris
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Religion Arts Humanities Economics, Econometrics & Finance Social Sciences

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The Effect of PAD and Balanced Funds on Human Development Index in Yapen Islands District Rinaldo Piris; Waspada Meliala
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6620

Abstract

The growth of Regional Original Income (PAD) of Yapen Islands Regency in 2011 to 2015, has increased from year to year with an average growth of 32.33% per year. Meanwhile, the growth of the Yapen Islands District Balance Fund in 2011 to 2015, has increased from year to year with an average growth of 9.77% per year. The correlation coefficient value obtained is 0.946 or 94.6% and is close to positive one. The research method is qualitative. The results of the study show that the Regional Original Income, and the Balancing Fund has a significant influence on the Yapen Islands Regency Human Development Index (IPM) or the size of the Human Development Index (IPM) is strongly influenced by the size of the Regional Original Income and the Balancing Fund. The factors that also affect the Human Development Index (HDI) in Yapen Islands Regency are as follows; Aspects of Education (literacy and length of schooling), health aspects (life expectancy) and economic aspects (purchasing power parity).
The Effect of Service Quality on Inpatient Patient Satisfaction at RSUD Serui, Yapen Islands District Rinaldo Piris
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6835

Abstract

This study aims to determine and analyze the effect of service quality on inpatient satisfaction, by taking the research location at the Serui Regional General Hospital (RSUD) Yapen Islands Regency. The sample in this study is the people who use the health services of RSUD Serui, where the number of respondents taken is 115 respondents. The data used in this study is primary data by distributing questionnaires to respondents for responses and through interviews, while secondary data is obtained through various information and important notes from the general administration section of Serui Hospital, Yapen Islands Regency. From the results of the suitability analysis between the level of importance (what is expected by inpatients) and the level of implementation / performance (what is felt by inpatients using the importance analysis method and performance / quality of service (Importence-Performance Analysis), it is found that 1) There is still a gap (gap) between what is expected by the patient (interest) and what is felt by the patient (Implementation/Performance), marked by the average level of conformity for 18 attributes of 73.64% still below 80%, 2 The dimensions that need important attention from Serui Hospital for improvement are assurance, friendliness, courtesy and attention (Empathy), and tangible evidence (Tangible) because these dimensions have not reached the desired target, namely the level of patient satisfaction. New hospitalizations ranged from 64.58% - 74.17%. Meanwhile, other service quality dimensions such as realibilitis (real evidence) and responsiveness (responsiveness) are close to the ideal level of service, which ranges from 78.03 to 79.99 (close to 80% and above).  
Co-Authors Waspada Meliala