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All Journal Jurnal Ekonomi Bisnis Indonesia Jurnal Manajemen Almatama
Yusuf Muchtar
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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48 ANALISA PENGARUH ENDORSER TERHADAP BRAND EQUITY YANG BERDAMPAK PADA PROSES PURCHASE INTENTION KONSUMEN ONLINE SHOP Yanuar; Yusuf Muchtar; Nur Aida
Jurnal Ekonomi Bisnis Indonesia Vol. 16 No. 2 (2021): Jurnal Ekonomi Bisnis Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Bisnis Indonesia

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Abstract

The purpose of this study was to determine the effect of celebrity endorsers on brand equity, brand equity on purchase intentions, celebrity endorsers on purchase intentions, and Celebrity Endorser on Brand Equity that have an impact on Purchase Intention. This study used 100 respondents online shop, using path analysis method. Data processing tools use SPSS 22.0. The results showed that Celebrity Endorser had a significant influence on consumers' online shop brand equity. Celebrity Endorser has a significant influence on Purchase Intention of online shop consumers. Brand Equity has an influence on Purchase Intention of online shop consumers and Celebrity Endorser has a significant influence on Brand Equity which has a positive impact on Purchase Intention of online shop consumers.
PENGARUH KUALITAS PELAYANAN, KENYAMANAN NASABAH, DAN TRUST TERHADAP KEPUASAN NASABAH PADA PT BANK BNI KANTOR KAS UNIVERSITAS TRISAKTI Yusuf Muchtar
Jurnal Manajemen Almatama Vol. 2 No. 1 (2023): Maret
Publisher : Jurnal Manajemen Almatama

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Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan, kenyamanan, dan trust terhadap kepuasan nasabah pada PT Bank BNI Kantor Kas Universitas Trisakti. Metode penelitian yang digunakan yaitu metode deskriptif dengan pendekatan regresi dan korelasi yaitu metode yang bertujuan untuk menggambarkan pengaruh dan hubungan sesuatu yang sedang berlangsung pada saat penelitian dilakukan. Hasil penelitian ini menunjukkan secara parsial maupun simultan kualitas pelayanan, kenyamanan, dan trust berpengaruh signifikan terhadap kepuasan nasabah di PT Bank BNI Kantor Kas Universitas Trisakti.
Co-Authors Nur Aida Yanuar