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The Impact Of Age, Gender, And Ethnic Diversity On Organizational Performance: An Empirical Study Of Bangladesh's Banking Sector Sanjoy Kumar Roy
International Journal of Financial, Accounting, and Management Vol. 4 No. 2 (2022): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ijfam.v4i2.905

Abstract

Purpose: This study aims to investigate the impact of workforce diversity (in terms of employee age, gender, and ethnicity) on organizational performance in Bangladesh's banking sector. Research Methodology: This research work evaluates the relationship between workforce diversity and organizational performance in the banking sector. The impact of workforce diversity on organizational performance is examined using structural equation modeling (SEM). The sample data was acquired from ten randomly chosen banks in Dhaka, Bangladesh, using a standardized questionnaire and a personal survey. Results: The study's findings revealed that age, gender, and ethnic diversity have a statistically significant positive impact on organizational performance. Among them, age diversity has the most significant effect on organizational performance, and gender diversity has less impact. Limitations: Other workforce diversity factors (such as religion, nationality, and so on) may have an impact on organizational performance, but they were not considered in this study. Contribution: The findings of this study reveal that in Bangladesh's banking business, there is a dynamic relationship between workforce diversity and organizational performance. Furthermore, this research work has significant ramifications, as well as the fact that effectively managing diversity practices in the workforce will improve the organization's performance.
E-learning Portal Success in higher education organizations: A multi-group comparison Sanjoy Kumar Roy
Journal of Social, Humanity, and Education Vol. 3 No. 3 (2023): May
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jshe.v3i3.1294

Abstract

Purpose: This study provides an analytical framework based on the literature to evaluate the effectiveness of E-learning portals. The study aims to contrast the accessibility of e-learning portals from the perspectives of business and engineering students. Research methodology: Using convenience and snowball sampling methods with the help of Google polls, the data was acquired from 482 students, including engineering and business students. The study used a seven-point Likert-type questionnaire to gather data. The study employed PLS-SEM to do a multi-group analysis and examine group differences. Results: The results revealed user satisfaction predicts the system used for both models. Only e-service quality is the significant predictor of user satisfaction and the system used in the business model, but the system and information qualities are also predictors in the engineering model. Finally, the success of an e-learning portal is positively correlated with user satisfaction and system use. Limitations: This study consists of only a sample of 482 students. Future research may take into account using a bigger sample size. Additionally, this study mostly focused on how students perceived the efficacy of the e-learning portal while ignoring the viewpoints of the instructors and the institution, which may vary. Contribution: Higher administration in Bangladeshi educational institutions will find the study helpful in building policies and plans for the growth of e-learning portals. Novelty:  This work validates the DeLone and McLean Model in the context of Bangladeshi undergraduate students. The study shows how business and engineering students' access to e-learning portals varies.