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Samuel Koomson
Department of Management Science, Nobel International Business School (NiBS), Accra
Humanities Education Social Sciences Other

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Leadership styles adopted in selected non-bank financial institutions in the Cape Coast metropolis, Ghana Leticia Anane Asiedu; Fiifi Andoh-Kumi; Samuel Koomson
Journal of Psychological Perspective Vol. 4 No. 1 (2022)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jopp.411862022

Abstract

This paper seeks to assess the leadership styles exhibited in selected non-bank financial institutions in the Cape Coast Metropolis, and, to further investigate the reasons for adopting such leadership style(s). A questionnaire was utilized. Responses were sought from both leaders and their subordinates. A census was used to select the leaders, while simple random sampling technique was used to select subordinates. The results showed that transformational and transactional leadership styles were often adopted by the leaders, with transformational leadership style being the dominant. Laissez-faire leadership style was the least adopted. The results also showed that organizational culture, attitude of staff, and nature of work were the underlying reasons for adopting both transformational and transactional leadership styles. The study concluded that leaders of non-bank financial institutions in the Cape Coast Metropolis used a mixture transformational and transactional leadership styles in their day-to-day operations due to their organisational culture, attitude of staff, and nature of their work.
A mediation moderation conceptual model of inclusive leadership, psychological contract fulfilment and government support on total quality management–patient safety relationship Samuel Koomson
Journal of Psychological Perspective Vol. 4 No. 1 (2022)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jopp.411872022

Abstract

This paper aim to assess the direct effect of total quality management (TQM) on patient safety (PAT), exploring the mediating roles of inclusive leadership (ILD) and psychological contract fulfilment (PCF), and the boundary effect of government support (GOV). The paper develops a conceptual framework along with suppositions by integrating both empirical and theoretical literature in the fields of healthcare strategic management, leadership, industrial and organisational psychology and finance. This paper proposes that TQM will be positively related to PAT, and this positive relationship will be mediated by ILD and PCF. Additionally, government support (GOV) will moderate the direct positive effect of TQM on PAT. This paper provides implications for both researchers and practitioners in the areas of strategic decision-making in healthcare for enhancing PAT by applying TQM, ILD, PCF and GOV as strategic tools. It also provides implications for upcoming researchers to empirically test this conceptual framework in different healthcare settings.
Job commitment, total quality management, information communication technology adoption and work-related stressors: A conceptual framework for student satisfaction Samuel Koomson
Journal of Psychological Perspective Vol. 4 No. 1 (2022)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jopp.411982022

Abstract

This paper aim to examine the direct effect of job commitment (JCT) on student satisfaction (SST), exploring the mediating roles of total quality management (TQM) and information communication technology adoption (ADT), and moderating roles of work-related stressors: toxic leadership (TLE) and job demands (JDD). The paper develops a conceptual framework along with postulations by combining both empirical and theoretical literature multidisciplinary fields. This paper proposes that JCT will be positively related to SST, and this positive relationship will be mediated by TQM and ADT. Additionally, work-related stressors: TLE and JDD will moderate the direct positive effect of JCT on SST.  This paper provides implications for both researchers and practitioners in the areas of strategic decision-making and stress management in educational institutions for enhancing SST by applying JCT, TQM and ADT as strategic tools, while keeping work-related stressors: TLE and JDD under control. It lays the foundation for upcoming researchers to empirically test this conceptual framework in different educational settings. By boosting employees’ JCT, educational institutions stand the chance of improving SST via TQM and ADT. Additionally, JCT can foster SST under a working environment where work-related stressors: TLE and JDD are kept low. The paper offers unique insights into how TQM and ADT connect JCT to SST, and how JCT relates to SST under work-related stressors: TLE and JDD. It also highlights the theoretical contributions of the resource-based theory of a firm, affective events theory, and activation theory.
Co-Authors Fiifi Andoh-Kumi Leticia Anane Asiedu