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All Journal Jurnal Kesehatan Saelmakers PERDANA (JKSP)
Hamyatri Rawalilah
STIK Bina Husada Palembang, Indonesia
Biochemistry, Genetics & Molecular Biology Health Professions Immunology & microbiology Medicine & Pharmacology Nursing

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Evaluasi Sistem Informasi Manajemen Rumah Sakit (SIMRS) di Bagian Rawat Jalan dengan Metode HOT -Fit Afriza Faigayanti; Lilis Suryani; Hamyatri Rawalilah
Jurnal Kesehatan Saelmakers PERDANA Vol. 5 No. 2 (2022): Jurnal Kesehatan Saelmakers PERDANA
Publisher : Fakultas Ilmu Kesehatan Universitas Katolik Musi Charitas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32524/jksp.v5i2.662

Abstract

Accordance with the regulation of the Minister of Health of the Republic of Indonesia No. 82 of 2013 all hospitals shall be held SIMRS. At RSUD Besemah since SIMRS has been implemented, there has never been a SIMRS evaluation. Therefore, the researcher will conduct research by introducing SIMRS in RSUD Besemah using HOT-FIT method. This study aims to see the Net benefit of SIMRS implementation in RSUD Tora Belo Sigi District. This study is Quantitative research with cross sectional design to measure the variable of human, organization, and technolog toward SIMRS net benefit in RSUD Besemah. Since the population is less than 100 then the sample is taken using total sampling technique. Data analysis is done by using SEM PLS and the application name used is SmartPLS version 3.0. The results of this study explain that there are three factors that affect net benefits are: service quality, user satisfaction, environment organization. While the factors that do not have influence on the net benefit SIMRS in Besemah Hospital are: system use, organization structure, system quality, and information quality. The conclusion of The most influential factor in the success of net benefit Hospital Management Information System in Besemah Hospital is service quality, user satisfaction, environment organization
Analisis Kepuasan Pasien Terhadap Pelayanan Kesehatan di RSUD Lahat Tahun 2021 Beti Hariani; Arie Wahyudi; Hamyatri Rawalilah
Jurnal Kesehatan Saelmakers PERDANA Vol. 5 No. 2 (2022): Jurnal Kesehatan Saelmakers PERDANA
Publisher : Fakultas Ilmu Kesehatan Universitas Katolik Musi Charitas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32524/jksp.v5i2.702

Abstract

Satisfaction is the response or level of feeling of the patient obtained after the patient receives a health service product by comparing the perceived performance or result with the patient's needs and expectations. This study aims to analyze patient satisfaction with health services at Lahat Hospital in 2021. This study was a quantitative study with a cross sectional approach. The sampling technique used stratified random sampling obtained a sample of 97 respondents. Data was collected using a questionnaire, then the data was analyzed using the chi square test with a significance level of p value <0.05. The data were also analyzed using logistic regression test to determine the dominant variables that affect patient satisfaction. The results of the Community Satisfaction Index (IKM) in the Outpatient Lahat Hospital in 2021 were 77.44 with a service quality of "B" and service performance "Good. The results of bivariate analysis showed that there was a relationship between service requirements and patient satisfaction (p=0.005), service procedures (p=0.000), service completion time (p=0.001). service fee (p=0.005), specification of service type (p=0.006), competence of service implementer (p=0.011), behavior of service provider (p=0.000), handling of complaints, suggestions and inputs, facilities and infrastructure (p=0.000). The results of multivariate analysis with logistic regression test showed that the most dominant variable was facilities and infrastructure (p=0.041) p value <0.05 with the largest OR value of 383.398. It is recommended to hospitals to further improve facilities and infrastructure so that patient satisfaction can increase
Co-Authors Afriza Faigayanti Beti Hariani Lilis Suryani Wahyudi, Arie