Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal STRING (Satuan Tulisan Riset dan Inovasi Teknologi) JUDICIOUS: Journal of Management
Retno Suwiyanti
Universitas Gunadarma
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Mathematics

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Aplikasi Pengukuran Kinerja Layanan Perpustakaan berdasarkan ISO 11620:2008 Fanisya Alva Mustika; Yuni Wibawanti; Retno Suwiyanti
STRING (Satuan Tulisan Riset dan Inovasi Teknologi) Vol 7, No 1 (2022)
Publisher : Universitas Indraprasta PGRI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30998/string.v7i1.13916

Abstract

Libraries as institutions that manage documents and information services need to be handled professionally by following professional methods and standards. The performance of a library is reflected in its service to users. Therefore, the library needs to always improve the services provided to meet user expectations. To make it easier to measure performance, it is necessary to have an application that processes data and produces reports on the performance of library services. The purpose of this research is to produce an application to measure the performance of library services based on ISO 11620:2008. Applications are made using the Java programming language. From the results of performance measurement, the highest performance value on the user satisfaction indicator is 0.768 and the lowest is on the per capita library staff indicator. The total value of library service performance is 2,142 in the low category.
Pengaruh Promosi, Persepsi Harga, Keamanan dan Kemudahan terhadap Keputusan menggunakan Aplikasi Gojek di Jabodetabek Sulastri Sulastri; Retno Suwiyanti; S. Tiwi Anggraeni
JUDICIOUS Vol 3 No 2 (2022): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v3i2.1017

Abstract

The development of technology and digitalization in various fields is progressing rapidly, one of the technological advances is the emergence of e-commerce applications that focus on the transportation, food delivery, and online payment sectors. GOJEK is one of the well-known and widely used apps in this category. The purpose of this study is to analyze the effect of promotion, price perception, safety, and comfort on the decision to use the GOJEK app in Jabodetabek. The analytical method used in this research is the quantitative data analysis method. The test stages carried out are: validity test, reliability test, classical assumption test (normality test, multicollinearity test, and heteroscedasticity test), multiple linear regression analysis, t test, f test, and determination coefficient. The data used in the research is in the form of a questionnaire, and 100 valid responses have been obtained. The sampling method used is non-probability sampling with a purposive sampling technique. The research results showed that Promotions did not affect the decision to use the GOJEK application. The price, safety, and convenience of GOJEK have an impact on people's decisions to use the app. The promotion, price perception, safety and convenience all affect the decision to use GOJEK simultaneously.
Co-Authors Fanisya Alva Mustika S. Tiwi Anggraeni Sulastri Sulastri Yuni Wibawanti