Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal Sehat Rakyat: Jurnal Kesehatan Masyarakat Jurnal Kesehatan STIKes Sumber Waras
Ichsan Trisutrisno
Unknown Affiliation
Dentistry Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Pengaruh Pelayanan Administrasi terhadap Kepuasan Pasien di Klinik Ichsan Trisutrisno
Jurnal Kesehatan STIKes Sumber Waras Vol 6 No 1 (2024): Jurnal Kesehatan STIKes Sumber Waras
Publisher : Sekolah Tinggi Ilmu Kesehatan Sumber Waras

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63704/jksw.v6i1.52

Abstract

Pelayanan administrasi merupakan salah satu faktor yang berpengaruh terhadap kepuasan pasien di fasilitas kesehatan, termasuk klinik. Pelayanan administrasi yang efisien, cepat, dan ramah dapat meningkatkan pengalaman pasien dan memperbaiki citra klinik. Penelitian ini bertujuan untuk menganalisis pengaruh pelayanan administrasi terhadap kepuasan pasien di klinik. Metode penelitian yang digunakan adalah desain cross-sectional dengan pendekatan kuantitatif. Data dikumpulkan melalui kuesioner yang disebarkan kepada pasien yang menerima layanan di klinik. Hasil penelitian menunjukkan bahwa kecepatan pelayanan, keramahan petugas, serta kemudahan prosedur administrasi memiliki hubungan yang signifikan dengan tingkat kepuasan pasien. Oleh karena itu, peningkatan kualitas pelayanan administrasi, seperti digitalisasi sistem pendaftaran dan peningkatan kompetensi petugas administrasi, sangat diperlukan untuk meningkatkan kepuasan pasien.
Hubungan Motivasi dan Beban Kerja terhadap Kinerja Perawat Rawat Inap di RSUD Barru Ichsan Trisutrisno
Sehat Rakyat: Jurnal Kesehatan Masyarakat Vol. 5 No. 1 (2026): Februari 2026
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/sehatrakyat.v5i1.7141

Abstract

Nurse performance is an important indicator of service quality and is influenced by internal factors such as work motivation and external factors such as workload. An imbalance between job demands and available resources can reduce the quality of nursing care in inpatient wards. This study aimed to analyze the relationship between work motivation and workload with nurse performance in the inpatient wards of Barru Regional General Hospital. This study employed a quantitative method with a descriptive-analytic design and a cross-sectional approach. The sample consisted of 66 nurses selected through simple random sampling. Data were collected using questionnaires on work motivation, workload, and nurse performance, and were analyzed using the chi-square test. The results showed that most nurses had high work motivation (56.1%), heavy workload (69.7%), and good performance (62.1%). There was a significant relationship between work motivation and nurse performance (p = 0.032), as well as between workload and nurse performance (p = 0.045). Multivariate analysis showed that work motivation and workload were simultaneously and significantly associated with nurse performance, with work motivation as the most dominant factor. These findings emphasize that integrated management of work motivation and workload is an important strategy to improve nurse performance, service quality, and patient safety in inpatient wards.
Co-Authors