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All Journal SEGMEN Jurnal Manajemen dan Bisnis Jurnal Penyuuhan dan Pemberdayaan Masyarakat (JPPM)
Elsa Sabrina Agustia Putri
Universitas Pembangunan Nasional “Veteran” Jawa Timur
Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Environmental Science Social Sciences

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PENGOPTIMALAN PELAYANAN NASABAH BANK BNI KCP KUTISARI DENGAN METODE ANTRIAN Ifwarisan Defri; Andre Yusuf Trisna Putra; Elsa Sabrina Agustia Putri; Erwan Adi Saputro
SEGMEN: Jurnal Manajemen dan Bisnis Vol 19, No 1 (2023): SEGMEN Jurnal Manajemen dan Bisnis
Publisher : FE Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37729/sjmb.v19i1.8369

Abstract

Antrian sering kita jumpai dalam kehidupan sehari-hari. Seseorang harus menunggu untuk mendapatkan sebuah layanan. Banyak perusahaan mengupayakan berbagai cara agar konsumen tidak menunggu terlalu lama. Sistem antrian merupakan faktor penting dalam bisnis karena merupakan ukuran efisien atau tidaknya kinerja pelayanan bisnis. Model aplikasi antrian dapat membantu manajemen dalam merancang sistem operasi teller bank guna memperoleh kualitas pelayanan yang optimal. Kantor cabang Bank BNI KCP Kutisari memiliki dua layanan teller. Metode antrian dilakukan dengan menghitung jumlah pelanggan yang datang pada jam kerja selama 3 hari. Bank BNI KCP cabang Kutisari melayani dengan disiplin seperti First Come First Serve (FCFS), dimana nasabah yang datang lebih awal akan dilayani terlebih dahulu. Kinerja model sistem antrian yang optimal ini berjalan dengan sangat baik dan efektif di Bank BNI KCP Kutisari.Kata Kunci : Sistem Antrian, Model Sistem Antrian, Optimalisasi, Pelayanan
SOSIALISASI PROGRAM PENGELOLAAN SAMPAH MENJADI ECOBRIK DI PENDIDIKAN DASAR DESA WOTGALIH, LUMAJANG Sarah Nurmala Putri Rukmana; Ayu Rahmasari; Vadila Mulia Putri; Elsa Sabrina Agustia Putri; Laras Setyowati; Akhfad Al Farabi; Ajie Dhohan; Tasya Wahyu Ramadani; Kalvin Edo Wahyudi
Jurnal Penyuluhan dan Pemberdayaan Masyarakat Vol. 1 No. 3 (2022): Jurnal Penyuluhan dan Pemberdayaan Masyarakat
Publisher : CV. Era Digital Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59066/jppm.v1i3.88

Abstract

Garbage is one of the problems in Indonesia that can have a negative impact on the environment and public health. Environmental cleanliness is a shared responsibility, including children such as children who are still sitting in elementary education. It is necessary to give understanding and habituation from an early age so that they can become individuals who can maintain environmental cleanliness, starting from building the habit of disposing of waste in its place to being able to reuse waste that can still be used/reprocessed. Ecobricks are plastic bottles filled densely with non-biological waste, namely plastic. Ecobricks are a grassroots solution to plastic waste. Community service activities carried out by students of the Thematic KKN Disaster Resilient Village UPN Veterans East Java group 123 in Wotgalih Village, Yosowilangun District, Lumajang Regency involved students to process ecobrick waste. This community service uses a qualitative approach to the observation method. Collecting data through direct observation, participatory-observation, interviews and door prize distribution.
Co-Authors Ajie Dhohan Akhfad Al Farabi Andre Yusuf Trisna Putra Ayu Rahmasari Erwan Adi Saputro Ifwarisan Defri Kalvin Edo Wahyudi Laras Setyowati Sarah Nurmala Putri Rukmana Tasya Wahyu Ramadani Vadila Mulia Putri