Abdi Hassen Habib
Department Of Accounting and Finance, College Of Business and Economics Kebri Dehar University, Kebri Dehar, Ethiopia

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Factor Influencing Customer Attitude towards Use Interest-free financial products and services of Commercial Banks in Ethiopia Abdi Hassen Habib
Journal of Corporate Finance Management and Banking System ( JCFMBS) ISSN : 2799-1059 Vol. 1 No. 02 (2021): Oct-Nov 2021
Publisher : HM Journals

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55529/jcfmbs.12.11.26

Abstract

Islamic banking has become one of the global financial industries' fastestgrowing segments. This study analysis of Customer Attitudes towards the Use of Interest- Free Financial Products and Services of Commercial Banks in Ethiopia (The Case of Jigjiga City). 398 sample respondents were chosen from commercial banks in Ethiopia utilizing multistage staged sampling processes. Both of the original sources were used to gather the study's data. Interviews and structured questionnaires were used to gatherprimary data. The results of multiple regressions revealed that relative advantage and compatibility have a significant positive impact on the attitude toward interest-free banking products and services in commercial banks in Ethiopia. The data were used for descriptive analysis (frequency, percentile, mean, and standard deviation) as well as econometric analysis (correlation and multiple regressions). Similarly, complexity has no obvious influence on attitude, whereas perceived trust and customers awareness have a negative influence on attitude. .