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All Journal Nautical: Jurnal Ilmiah Multidisiplin Indonesia Promotor: Jurnal Mahasiswa Kesehatan Masyarakat
Chairunnisyah Nurma Difhanny
Universitas Islam Negeri Sumatera Utara
Religion Humanities Computer Science & IT Education Engineering Nursing Public Health Other

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Analisis faktor-faktor yang mempengaruhi kepatuhan peserta Non-PBI dalam pembayaran iuran BPJS di Indonesia : Literature review Dhea Namira Ananda; Annisa Fijjannah Aliyyah; Chairunnisyah Nurma Difhanny; Fitriani Pramita Gurning
Nautical : Jurnal Ilmiah Multidisiplin Indonesia Vol. 1 No. 6 (2022): Nautical: Jurnal Ilmiah Multidisiplin Indonesia
Publisher : ARKA INSTITUTE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55904/nautical.v1i6.378

Abstract

Penelitian ini mengkaji tentang BPJS Kesehatan yang dibentuk guna terselenggarannya pemberian jaminan agar terpenuhinya kebutuhan dasar yang layak bagi setiap individu dan anggota keluarganya. Kepesertaan BPJS Kesehatan terbagi menjadi dua kelompok, yaitu Penerima Bantuan Iuran (PBI) dan Peserta yang Bukan Penerima Bantuan Iuran (Non-PBI). Tujuan penelitian ini untuk mengetahui faktor-faktor yang mempengaruhi kepatuhan peserta Non-PBI dalam pembayaran iuran BPJS di Indonesia. metode penelitian ini adalah kajian literature dengan me-review jurnal dengan memasukkan kata kunci kepatuhan, iuran JKN, peserta mandiri, BPJS kesehatan yang telah di publish selama periode 2016 hingga 2021. Kesimpulan dari penelitian ini bahwa adanya hubungan antara pengetahuan dengan kepatuhan peserta mandiri dalam pembayaran iuran BPJS (ρ<0,05). Tidak terdapat hubungan antara pendidikan, pekerjaan, pendapatan dan motivasi dengan kepatuhan peserta mandiri dalam pembayaran iuran BPJS (ρ>0,05).
Analysis of Health Service Quality in BPJS Patient Satisfaction at the Inpatient Installation of RSU Sundari Medan Chairunnisyah Nurma Difhanny; Dewi Agustina
PROMOTOR Vol. 6 No. 5 (2023): OKTOBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v6i5.436

Abstract

Research on the Sundari General Hospital in Medan was carried out in 2023 to get a picture of the quality of health services in terms of BPJS patient satisfaction. The method used is a descriptive method with qualitative research. The number of informants in the study was sixteen (16), namely 7 main informants and 9 triangulation informants who werel BPJS patients, patient family, and health workers, in depth interviews were conducted in the form of an open questionnaire. The results of the research carried out stated that health services at RSU Sundari Medan were not running optimally. Of the five aspects of patient satisfaction, two aspects of patient satisfaction are not optimal in supporting this. These two things are the condition of toilets that smell, the use of bed sheets that are rarely changed making patients uncomfortable, and doctors who are often late. Suggestions for related agencies to pay more attention to cleanliness, especially in toilets and the use of bed linen, and to improve performance, especially for doctors who will visit patients.
Co-Authors Agustina, Dewi Annisa Fijjannah Aliyyah Dhea Namira Ananda Fitriani Pramita Gurning