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All Journal Journal of Sharia Economics
Ismail Rasyid Ridha
Universitas Islam Negeri Ar-Raniry
Economics, Econometrics & Finance

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HUBUNGAN ANTARA GRATITUDE DENGAN KETERIKATAN KERJA PADA KARYAWAN PT. BANK ACEH SYARIAH CABANG JANTHO Feny Ghaisani; Farid Fathony Ashal; Ismail Rasyid Ridha
Journal of Sharia Economics Vol 3 No 2 (2022): Islamic Finance
Publisher : Program Studi Magister Ekonomi Syariah UIN Ar-Raniry

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/jose.v3i2.1995

Abstract

This study was conducted to determine the relationship between gratitude and work engagement on employees of PT. Bank Aceh Syariah Jantho Branch. The study used a quantitative approach based on primary data (through a questionnaire) with a total sample of 42 employees of PT. Bank Aceh Syariah Jantho Branch with saturation sampling technique. Data analysis using Pearson Correlation test. The results showed that the relationship between the variables of gratitude and work engagement showed a positive and strong direction as seen from the correlation value of r 0.762 and there was a significant relationship between gratitude and work attachment to employees, with a significance value of p 0.00 < 0.01, the higher the gratitude possessed employees the higher their work engagement will be. Keywords: Gratitude, Work Engagement, Employees
PENGARUH KUALITAS LAYANAN MOBILE BANKING TERHADAP KEPUASAN NASABAH BANK ACEH SYARIAH DI KECAMATAN KUTA ALAM Intan Diva; Farid Fathony Ashal; Ismail Rasyid Ridha
Journal of Sharia Economics Vol 3 No 2 (2022): Islamic Finance
Publisher : Program Studi Magister Ekonomi Syariah UIN Ar-Raniry

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/jose.v3i2.2080

Abstract

Mobile banking services answer all the needs of customers in digital transactions, but also have problems with the lack of service features offered, so that they are not in line with customer expectations. The purpose of this study is to reveal the effect of mobile banking service quality on customer satisfaction at Bank Aceh Syariah in Kuta Alam District. This study uses a quantitative approach. The results showed that the quality of mobile banking services had a positive and significant effect on customer satisfaction, based on the coefficient of determination (R2) test, it was obtained at 0.400 which means that the variable (X) of service quality can partially explain the relationship with the customer satisfaction variable (Y) by 40% and the remaining 60%. , explained by other variables not explained in this study. Keywords: Service Quality, Customer Satisfaction, Mobile Banking
PENGARUH KETERSEDIAAN FITUR DAN PERSEPSI RISIKO TERHADAP MINAT NASABAH MENGGUNAKAN MOBILE BANKING PADA BANK SYARIAH INDONESIA KANTOR CABANG PEMBANTU ULEE KARENG Ulfanazirah; Farid Fathony Ashal; Ismail Rasyid Ridha
Journal of Sharia Economics Vol 3 No 2 (2022): Islamic Finance
Publisher : Program Studi Magister Ekonomi Syariah UIN Ar-Raniry

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/jose.v3i2.2105

Abstract

The existence of Mobile Banking has a positive impact on the user because it drives transactions easier. This study aimed to specify the effect of feature availability and risk perception on customers' wishes to use Mobile Banking at BSI KCP Ulee Kareng. This study utilizes a quantitative research method with a purposive sampling technique in the form of distributing 65 questionnaires to the BSI KCP Ulee Kareng customers and utilizing multiple linear regression analysis techniques. The results show that the availability of features partially has an effect, while the other, risk perception, does not affect customers' wishes. However, the availability of features and risk perceptions simultaneously affect customers' wishes to use Mobile Banking. Keywords: Feature Availability, Risk Perception, and Customer Interest in Using Mobile Banking
Co-Authors Farid Fathony Ashal Feny Ghaisani Intan Diva Ulfanazirah