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All Journal Indonesian Journal of Electrical Engineering and Computer Science
Genaro Sandoval-Nizama
Universidad Cesar Vallejo

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Text mining and sentiment analysis of teacher performance satisfaction in the virtual learning environment Omar Chamorro-Atalaya; Dora Arce-Santillan; José Antonio Arévalo-Tuesta; Lilia Rodas-Camacho; Genaro Sandoval-Nizama; Rosa Valle-Chavez; Yadit Rocca-Carvajal
Indonesian Journal of Electrical Engineering and Computer Science Vol 28, No 1: October 2022
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijeecs.v28.i1.pp525-534

Abstract

Although it is true that artificial intelligence and data science have become key tools that contribute to the improvement of many processes, identifying patterns and contributing to decision making, however, there are environments in which they are not yet being using it relevantly and effectively. The objective of this study is to identify the relevant factors, based on the opinions expressed by the students through the social network Twitter regarding the perception of satisfaction with the teaching performance during the virtual learning environment. For which sentiment analysis and text mining are used under the Python programming language environment, through JupyterLab. As results, it was determined that a predominance of 57.27% of positive polarity, identifying that the relevant factors of student satisfaction with teaching performance, are related to the development of the teacher in the class sessions that contributes to the learning of the process control subject through the use of simulation tools such as simulink and tools linked to proportional integral derivative (PID) controllers; on the other hand, there is a percentage of negative polarity of 15.45% that belongs to the factors linked to the laboratory sessions in which graphic representation and block diagrams were used to explain the class session.
Co-Authors Dora Arce-Santillan José Antonio Arévalo-Tuesta Lilia Rodas-Camacho Omar Chamorro-Atalaya Rosa Valle-Chavez Yadit Rocca-Carvajal