Article Per Year (5 Year)
p-Index From 2020 - 2025
0.702
P-Index
This Author published in this journals
All Journal Ulil Albab
Dian Ahadianti
Universitas Perjuangan Tasikmalaya
Religion Humanities Economics, Econometrics & Finance Education Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Kepuasan Konsumen : Survei pada Konsumen Coffee Shop Fullhoper Tasikmalaya Dian Ahadianti; Kusuma Agdhi Rahwana; Suci Putri Lestari
ULIL ALBAB : Jurnal Ilmiah Multidisiplin Vol. 1 No. 12: November 2022
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jim.v1i12.945

Abstract

This study aims to determine the effect of product quality and service quality on consumer satisfaction Coffee Shop Fullhoper in Tasikmalaya simultaneously and partially. By using survey research method, the sample technique used is accidental sampling and taken as many as 100 people. The analytical tools used in this research are classical assumption test andregression multiple. The results showed that the effect of product quality and service quality simultaneously had a significant effect on consumer satisfaction. Product quality and service quality partially significant effect on customer satisfaction.
Co-Authors Kusuma Agdhi Rahwana Suci Putri Lestari