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Wahyu Widodo , Bambang Dwi Bowo Wisnu, Wahyu Widodo ,
Universitas Muhammadiyah Yogyakarta
Engineering

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Analisis Pelayanan Penumpang Kereta Api Prambanan Ekspres (Prameks) Trayek Yogyakarta - Solo Bambang Dwi Bowo Wisnu, Wahyu Widodo ,
Jurnal Semesta Teknika Vol 16, No 1 (2013): MEI 2013
Publisher : Jurnal Semesta Teknika

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Abstract

The aim of this study is to find out the service quality to passenger the train of Prambanan Ekspres (Prameks), passengers perception about the train, and the reason for choosing the train. Data of passenger characteristic and service quality to passengers  were collected by using questionnaire distributed to 379 passenger. To analyze the results questioner used Excel. Quality of services provided by PT . KAI  is quite satisfactory for the passengers. Prambanan Express The Train is the most desirable public transport for traveling Yogyakarta - Solo, because travel costs are cheaper , practical , safer and more comfortable than any other transport.
Analisis Pelayanan Penumpang Kereta Api Prambanan Ekspres (Prameks) Trayek Yogyakarta - Solo Bambang Dwi Bowo Wisnu, Wahyu Widodo ,
Semesta Teknika Vol 16, No 1 (2013): MEI 2013
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/st.v16i1.432

Abstract

The aim of this study is to find out the service quality to passenger the train of Prambanan Ekspres (Prameks), passengers perception about the train, and the reason for choosing the train. Data of passenger characteristic and service quality to passengers  were collected by using questionnaire distributed to 379 passenger. To analyze the results questioner used Excel. Quality of services provided by PT . KAI  is quite satisfactory for the passengers. Prambanan Express The Train is the most desirable public transport for traveling Yogyakarta - Solo, because travel costs are cheaper , practical , safer and more comfortable than any other transport.
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