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All Journal Proceedings Series on Social Sciences & Humanities JESH: Journal of Economics, Social, and Humanities
Tiara Meilan Putri
Universitas Muhammadiyah Purwokerto
Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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The Influence of Expert Systems on Customer Satisfaction of Islamic Banks Faizah Diah Hayuningtyas; Tiara Meilan Putri; Fatimah Nafisati Nugraheni; Ira Hapsari
Proceedings Series on Social Sciences & Humanities Vol. 7 (2022): Proceedings of the 3rd International Conference of Business, Accounting & Economics (
Publisher : UM Purwokerto Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30595/pssh.v7i.470

Abstract

This study discusses the Islamic banking industry, especially in Muslim countries, especially in Indonesia in order to improve the quality of Islamic banks by using an expert system. The use of expert systems in Islamic banks is a new thing so that it can be an innovation and a positive impact on the quality of Islamic banks. The development of Islamic banks is increasing along with the community's need for products, systems and services from Islamic banks, especially expert systems. An expert system is an information system from the knowledge of an expert that is used to assist non-experts in a particular field. Expert systems that can be used in Islamic banking such as the Decision Support System (DSS). Expert systems are useful for making decisions accurately and quickly compared to conventional systems. Expert systems in Islamic banking are new and have not been implemented. This refers to several conventional banks that use expert systems in their operations. The method used in this study is a quantitative approach and descriptive method with data collection techniques and data analysis techniques. The use of expert systems in banking greatly affects the level of efficiency of the information systems used, such as supporting decision-making to improve information systems in Islamic banks. Therefore, the use of expert systems in Islamic banking needs to be developed to improve the quality of transactions and reduce the error rate in the existing information systems in Islamic banking.
The Role of The Gender of Directors, Proportion of Independent Board of Commissioners, and Public Ownership on Corporate Social Responsibility Disclosure of Banks In Indonesia Nadania Yuniar; Shafa Fadia Zainavy; Tiara Meilan Putri; Ainunnisa Al Rumra
Journal of Economics, Social, and Humanities Vol. 1 No. 1 (2023): JESH: Journal of Social, Economics, and Humanities
Publisher : Universitas Muhammadiyah Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30595/jesh.v1i1.75

Abstract

This purpose of this study was to determine the effect of Gender of Directors, Proportion of Independent Commissioners, and Public Ownership on the Disclosure of Corporate Social Responsibility. The population used in this study are banking companies listed on the Indonesia Stock Exchange (IDX) for the 2017-2020 period. The sampling technique used was purposive sampling and 119 samples were obtained that met the criteria. The analytical method used is multiple regression. The results of this study showed that the Gender of Directors has a positive effect on CSR, while the Proportion of Independent Commissioners and Public Ownership has no effect on CSR disclosure.
Co-Authors Ainunnisa Al Rumra Faizah Diah Hayuningtyas Fatimah Nafisati Nugraheni Ira Hapsari Nadania Yuniar Shafa Fadia Zainavy