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All Journal Jurnal Kebijakan Publik Dia: Jurnal Administrasi Publik Brawijaya Law Journal : Journal of Legal Studies Pena Justisia: Media Komunikasi dan Kajian Hukum Dinasti International Journal of Education Management and Social Science Jurnal Papatung : Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah International Journal of Educational Review, Law And Social Sciences (IJERLAS) Golden Ratio of Human Resource Management
Laode Rudita, Laode
Faculty Of Administrative Science, Universitas Indonesia
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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 1 
Citizen Compensation for Poor Public Service Delivery: A Civil Rights Perspective Laode, Rudita
Brawijaya Law Journal Vol. 10 No. 1 (2023): The Discourse of Civil and Political Rights in Theory and Practice
Publisher : Faculty of Law, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.blj.2023.010.01.02

Abstract

Enforcement of civil rights in obtaining proper services is a problem that arises in both the public and private sectors. It requires the readiness of service organizers to provide service standards that are stipulated in the Law. One of the problems that today has not been resolved is the provision of compensation to the citizens due to the non-fulfillment of service standards. This research was carried out to answer the question of what impact is caused by the absence of a public service compensation mechanism, and what kind of public service compensation mechanism is appropriate. This research is normative legal research, conducted using a statutory approach and analytical approach. The conclusion is Public Services Law amendment and the enactment of the Presidential Decree concerning public service compensation mechanism is urgent to ensure legal certainty for the citizens in obtaining proper public services.
Administrative Law Approaches to Corruption Control: A Systematic Literature Review on Strategies in Developing and Developed Countries Riyan Israyudin; Laode Rudita
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 24 No. 1 (2025): Pena Justisia
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v24i1.5951

Abstract

Corruption remains a persistent challenge worldwide, manifesting differently in developing and developed countries. While developing nations struggle with systemic corruption due to weak institutional frameworks and limited administrative oversight, developed countries face more sophisticated forms, such as regulatory capture and lobbying. This study systematically reviews administrative law approaches to corruption control, comparing strategies across different governance contexts. Using a Systematic Literature Review (SLR) guided by the PRISMA framework, this research analyzes existing literature to identify key administrative mechanisms for mitigating corruption. The findings highlight that developing countries require stronger regulatory enforcement and institutional reforms, while developed nations must enhance transparency in policymaking and lobbying regulations. Additionally, international cooperation and emerging technologies are crucial in addressing corruption globally. The study concludes that effective anti-corruption strategies must be adaptable to contextual administrative and legal challenges. The insights provided contribute to refining administrative law policies aimed at fostering accountability and integrity in governance.
EVALUASI KINERJA LAYANAN APLIKASI IDENTITAS KEPENDUDUKAN DIGITAL Yogi Febri Setyawan; Laode Rudita
Jurnal Kebijakan Publik Vol 15, No 3 (2024)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jkp.v15i3.8628

Abstract

Layanan administrasi di Indonesia secara bertahap bertransformasi menjadi layanan berbasis digital, dengan memanfaatkan platform gawai (smartphone) yang mudah diakses oleh masyarakat. Salah satu inovasi tersebut adalah Aplikasi Identitas Kependudukan Digital (IKD). Berdasarkan Peraturan Menteri Dalam Negeri Nomor 72 Tahun 2023, Aplikasi IKD merepresentasikan KTP-Elektronik secara digital serta menyediakan layanan administrasi di bidang kependudukan dan pencatatan sipil. Namun, tingkat adopsi Aplikasi IKD masih relatif rendah, yaitu hanya sekitar 0–15% dari total populasi di setiap provinsi di Indonesia. Selain itu, penilaian pengguna terhadap Aplikasi IKD di platform Play Store dan App Store juga belum memuaskan. Penelitian ini bertujuan untuk menganalisis dan mengevaluasi kinerja layanan Aplikasi IKD berdasarkan dimensi-dimensi SERVQUAL, dengan studi kasus di Kota Depok. Hasil penelitian menunjukkan bahwa dimensi responsiveness dan assurance memiliki pengaruh signifikan terhadap kepuasan masyarakat yang telah menggunakan Aplikasi IKD. Temuan ini mengindikasikan bahwa kecepatan dalam menyediakan dan menyampaikan layanan administrasi kependudukan, serta jaminan keamanan data dan kualitas layanan, merupakan aspek yang perlu diprioritaskan untuk ditingkatkan oleh penyedia layanan guna meningkatkan kepuasan masyarakat.
Building Digital Identity Systems: A Systematic Literature Review of Three Countries' Approaches Shelina Fransiosa; Laode Rudita
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 6 (2025): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i6.5021

Abstract

This study aims to analyze strategies for developing national digital identity systems using a systematic literature review (SLR) approach by comparing practices in three countries: India, Estonia, and Indonesia. Eight recent scholarly articles were reviewed to identify each study's research objectives, methods, key variables, findings, and limitations. The analysis reveals that India stands out in terms of system coverage and scalability through Aadhaar, but faces serious challenges in data protection and audit mechanisms. Estonia has successfully developed a legal, secure, and publicly trusted digital identity system by integrating the GDPR and eIDAS frameworks. Meanwhile, Indonesia is in the early stages of developing its Digital Population Identity (IKD), facing various obstacles such as infrastructure disparities, low digital literacy, and suboptimal regulatory governance and inter-agency coordination. The study concludes that the development of digital identity systems depends not only on technology but also on policy integration, public participation, and institutional readiness. Strategic recommendations include strengthening data protection regulations, building inclusive digital infrastructure, enhancing human resource capacity, and formulating a national digital literacy
EVALUATION OF HAJJ FUND MANAGEMENT IN INDONESIA Muhammad Iqbal Jafar; Laode Rudita
DIA: Jurnal Administrasi Publik Vol. 24 No. 1 (2026): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Hajj fund management in Indonesia is crucial for sustainable Hajj financing and for improving Hajj service quality for pilgrims. This article aims to strengthen policy evaluation and evaluation planning for Hajj fund management by placing accountability at the center of public governance. A persistent problem is how investment returns and investment risk management translate into fair, transparent, and efficient financing outcomes. Using a conceptual literature review and policy document analysis, the study designs an evaluation plan for Badan Pengelola Keuangan Haji. The approach follows the Evaluation Planning and Implementation Cycle model and structures an evaluation planning matrix. The results show that process and implementation evaluation is the most actionable entry point for improving Hajj fund governance. Priority evaluation domains include investment policy, portfolio performance, and risk controls; allocation rules between program costs, benefit returns, and reserves; transparency, disclosure, and public reporting; stakeholder participation, grievance handling, and service responsiveness; compliance with Islamic finance principles; procurement integrity and operational efficiency; and coordination among supervisory, audit, and regulatory institutions. Recommended indicators combine financial returns, risk exposure, compliance, timeliness of reporting, and stakeholder satisfaction, using portfolio data, audited statements, and stakeholder feedback. The planning matrix links each question to data sources, analytic methods, and responsible actors, enabling timely feedback to improve processes and prevent misuse. It also clarifies trade offs between risk tolerance, returns, and affordability. Overall, systematic evaluation planning improves accountability, safeguards long term sustainability, and strengthens public trust in Hajj fund management Indonesia, while providing a practical roadmap for continuous service improvement.
Organizational Readiness of the Ministry of Hajj and Umrah in Reforming the Governance of Hajj Pilgrimage Management in Indonesia Suci Annisa; Laode Rudita
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 6 No. 1 (2026)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v6i1.5149

Abstract

The establishment of the Ministry of Hajj and Umrah represents a significant step in the governance reform of the Hajj pilgrimage administration in Indonesia, aimed at improving the quality of public service delivery. However, such institutional transformation requires adequate organizational readiness to ensure that the reform is not limited to structural adjustments alone. This study aims to analyze the organizational readiness of the newly established Ministry of Hajj and Umrah in managing Hajj services. A descriptive qualitative approach was employed, with data collected through in-depth interviews, non-participant observation, and document analysis. Data analysis was conducted using the organizational readiness for change framework, which emphasizes the dimensions of change commitment and change efficacy. The findings indicate that organizational readiness remains in a transitional phase, characterized by relatively established structural readiness, but not yet fully supported by psychological and operational readiness. Commitment to change appears strong at the policy level but has not been fully internalized at the operational level. Meanwhile, confidence in the organization’s capacity to implement change continues to be shaped by limited institutional capacity and ongoing dependence on previous work patterns. This study highlights that organizational readiness within the context of a newly formed ministry should be understood as a dynamic process. The findings contribute theoretically to the development of the concept of organizational readiness and offer practical implications for strengthening governance reform in the administration of Hajj services in Indonesia.
Evaluasi Kebijakan Insentif Pajak Bumi Dan Bangunan Perdesaan Dan Perkotaan Di Unit Pelayanan Pemungutan Pajak Daerah Wilayah Penjaringan Kota Administrasi Jakarta Utara Tahun 2023-2024 Rifa Khairunnisa Rosyaadah; Laode Rudita
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol. 8 No. 1 (2026): Ministrate
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v8i1.56371

Abstract

Kebijakan insentif PBB-P2 di Unit Pelayanan Pemungutan Pajak Daerah (UP3D) Wilayah Penjaringan Jakarta Utara belum optimal terhadap potensi penerimaan atas piutang PBB-P2 dan ketepatan atas manfaat insentif PBB-P2. Penelitian ini, bertujuan untuk mengevaluasi kebijakan insentif PBB-P2 di UP3D Wilayah Penjaringan, serta mendeskripsikan faktor yang mempengaruhinya. Metode penelitian menggunakan jenis penelitian kualitatif dengan paradigma post-positivist, bersumber dari data primer dan sekunder. Hasil penelitian menunjukkan bahwa dimensi efektivitas dinilai efektif mengurangi akumulasi piutang PBB-P2 untuk jangka pendek, dimensi efisiensi dinilai efisien terhadap penagihan dan hasil yang diperoleh dari pelunasan piutang PBB-P2 pada periode pemberlakuannya, dimensi kecukupan dinilai mampu memecahkan masalah piutang PBB-P2 melalui sistem online dan kanal pembayaran melalui perbankan maupun e-commerce, dimensi perataan dinilai mampu menjangkau sebagian besar wajib pajak untuk melunasi piutang PBB-P2 melalui penagihan dengan sistem elektronik, dimensi responsivitas dinilai responsif atas kepuasan berupa keringanan denda administrasi yang dirasakan oleh wajib pajak, dan dimensi ketepatan dinilai tepat sasaran dan tepat guna untuk meringankan beban ekonomi wajib pajak dan kepastian pelunasan piutang PBB-P2. Faktor yang mempengaruhi keberhasilan implementasi kebijakan insentif PBB-P2 untuk dievaluasi yaitu keterbasan jumlah petugas pajak dan penguatan jaringan internet yang handal serta penguatan keaktifan petugas pajak dan kehandalan sistem pelayanan pembayaran secara elektronik untuk melakukan pelunasan atas tunggakan pajak PBB-P2 di tahun-tahun sebelumnya. Sedangkan faktor yang mempengaruhi kegagalan untuk dievaluasi yaitu diperlukan instrumen kebijakan insentif yang dapat mendorong wajib pajak melunasi tunggakan PBB-P2 dengan Sensus Pajak dan pemetaan objek pajak sebagai sarana menyediakan data dan informasi dengan melakukan cleansing data piutang PBB-P2.
Analysis of Transformational Leadership in the Strategy for Developing Civil Servant Competence in National Institute of Public Administration Alisya Dwi Purwanti; Laode Rudita
Golden Ratio of Human Resource Management Vol. 6 No. 2 (2026): March - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grhrm.v6i2.2228

Abstract

The leadership crisis amidst demands for transformational leadership in developing the competencies of state civil servants (ASN) presents a strategic challenge to fostering high-quality human resources in pursuit of Golden Indonesia 2045. This study aims to analyze the role of transformational leadership in addressing the transformation of civil servant competency development and formulating relevant strategies. This study uses a qualitative approach through a literature review, examining secondary data such as government regulations, official reports, and academic articles from 2020 to 2026 related to ASN leadership and competency development, analyzed using descriptive-qualitative analysis and thematic synthesis based on elements of transformational leadership. The results show that transformational leadership plays a significant role in driving organizational change through charismatic, inspirational, and adaptive traits, and that civil servant competency development is a strategic imperative that must be integrated with organizational goals. In addition, there are various challenges, such as the digital divide, resistance to change, low learning motivation, and lack of integration of learning systems. Therefore, effective strategies include developing an ASN learning ecosystem, implementing an ASN Corporate University, and strengthening the role of BPSDM as a driver of talent development and a knowledge center. This analysis demonstrates that civil servant competency is a key catalyst for sustainable bureaucratic reform. To foster a truly agile, adaptive, innovative, and results-oriented apparatus, the government must treat competency development not as an isolated administrative routine, but as an integrated, mandatory, and strategic investment. Transformational leadership strategies act as a key driver for dismantling institutional silos and accelerating bureaucratic reform. Therefore, learning organizations require a learning ecosystem and a civil service corporate university (ASN Corpu).
PUBLIC SERVICE COMPENSATION MECHANISM: LESSON FROM COMMUNITY HEALTH CENTERS PRACTICES Laode Rudita; Asep Cahyana
PAPATUNG: Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Vol 9 No 3 (2026): PAPATUNG Volume 9 Nomor 3 Tahun 2026
Publisher : GoAcademica Research dan Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/japp.v9i3.1962

Abstract

The fulfillment of the community's right to obtain decent health services and public facilities remains an unmet challenge for the government. The readiness of public health service providers to ensure all service recipient rights, as mandated by law, is relatively inadequate. As one unresolved policy issue in Indonesia, public service delivery is regarding provision of compensation to service recipients for service failure or unfulfilled service standards, it is also highly urgent for health service related to ensure patient safety dan convenience. However, the mandatory Presidential Regulation regarding public service compensation mechanisms, mandated more than a decade ago, has not yet been established, leaving service providers without implementation guidelines. Therefore, this study aims to explore the urgency, attributes, and “street-level practices” of compensation mechanism policies, particularly in public health services to realize healthy cities through quality public services. This research utilizes a qualitative approach involving descriptive, analytical, and socio-legal methods, gathering primary data through literature reviews, regulatory document analysis, and in-depth interviews with two of Community Health Center (CHC or Puskesmas) heads chosen purposively based on the result of Ombudsman Assesment of Compliance (Penilaian Kepatuhan) year 2023. The findings demonstrate significant good practices and policy initiations for providing compensation by the Puskesmas Kretek in Bantul Regency, Yogyakarta Special Region and the Puskesmas Kebondalem in Pemalang Regency, Central Java. These findings provide a foundational reference for broader national policy formulation of service compensation mechanism. Expecting adoption of the CHC’s compensation practices in national context, this study recommends for prioritizing compensation implementation in fully accredited health centers and outlines specific financial and non-financial compensation forms.
Co-Authors Alisya Dwi Purwanti Asep Cahyana Fransiosa, Shelina Muhammad Iqbal Jafar Rifa Khairunnisa Rosyaadah Riyan Israyudin Shelina Fransiosa Suci Annisa Yogi Febri Setyawan