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All Journal Journal of Economic, Bussines and Accounting (COSTING) Jurnal Ekbis (Ekonomi & Bisnis)
Saad Noor
Politeknik Piksi Ganesha
Chemistry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other

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Pengaruh Kualitas Pelayanan Dan Citra Perusahaan Terhadap Kepuasan Konsumen TB PADA MAJU Kota Bandung Sri Ayu Rachmawati; Saad Noor
Journal of Economic, Bussines and Accounting (COSTING) Vol 6 No 1 (2022): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v6i1.4217

Abstract

This analysis intends to obtain results from, 1. Dominance of Service Quality with regard to Customer Satisfaction, 2. Dominance of Service Quality with regard to Company Image, 3. Dominance of Service Quality and Company Image with regard to Customer Satisfaction. The form of analysis used is descriptive analysis (explanatory research) through a quantitative strategy. The model used is 12 models as employees of TB PADA MAJU and several consumer respondents who shop in a day. The process of collecting the model used is accidental sampling, the data collection n technique uses a respondent's questionnaire. By using descriptive analysis. Keywords : Service Quality, Customer Satisfaction, Company Image
PENGARUH ASET BERGERAK TERHADAP PENDAPATAN PT GARUDA INDONESIA (PERSERO) TBK TAHUN 2015-2019 (STUDI ARMADA PENERBANGAN) Rosalia Cantika Gian; Saad Noor
EKBIS (Ekonomi & Bisnis) Vol 11 No 1 (2023): Juni 2023
Publisher : POLITEKNIK PIKSI GANESHA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/ekbis.v11i1.1032

Abstract

This study aims to analyze the effect of the fleet on Garuda Indonesia's annual revenue. The method used is correlative quantitative method in order to get an overview of the influence of the fleet on annual revenue at Garuda Indonesia. The analytical method used is correlation coefficient analysis using Pearson Product Moment, determination analysis to determine the magnitude of the influence of the fleet on Garuda Indonesia's revenue, and simple linear regression analysis complemented by descriptive statistical analysis. From the results of the analysis, it was found that the correlation coefficient with the Pearson Correlation value was 0.941 which was classified as very strong and the determinant coefficient or the magnitude of the influence of the fleet on revenue was 0.886 or 88.6% which was classified as very strong. In this case, the addition of one fleet unit will increase the company's revenue by the value of the regression coefficient or by 3.493 (in tens of millions of USD). The results of the descriptive statistical analysis obtained an overview of the average value, maximum value, minimum value and standard deviation for each variable.
Co-Authors Rosalia Cantika Gian Sri Ayu Rachmawati