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All Journal Jurnal Ilmu Sosial, Pendidikan Dan Humaniora Jurnal Ilmiah Administrasi Dan Sosial
Holipah Holipah
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Humanities Education Environmental Science Social Sciences

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PENGARUH PRINSIP-PRINSIP GOOD GOVERNANCE TERHADAP KUALITAS PELAYANAN PUBLIK DI KANTOR KECAMATAN SUKARAMI KOTA PALEMBANG Holipah Holipah
Jurnal Ilmiah Administrasi Dan Sosial Vol 17, No 2 (2022): JURNAL ILMIAH ADMINISTRASI DAN SOSIAL
Publisher : STIA SATYA NEGARA PALEMBANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62128/jiads.v17i2.39

Abstract

   Research title The influence of the principles of good governance on the quality of public services in the Sukarami Palembang District Office. Formulation of the problem How do the principles of good governance influence the quality of public services in the Sukarami District Office, Palembang City. The purpose of this study was to analyze the effect of the principles of good governance on the quality of public services in the Sukarami District Office, Palembang City. The research method uses quantitative, the methods used are observation, questionnaires, and documentation. The sample in this study is the community that proposes services in the Sukarami sub-district. The analysis technique used is to use a simple regression formula. Based on the results of the research and discussion that the influence of the principles of good governance on public services in Sukarami District, Palembang. The population in this study were 225 respondents, namely people who received services at the Sukarami Palembang sub-district office, from testing the hypothesis the value obtained was 0.56 or 18.4%. from simple regression calculations with an error rate of 0.05, namely 0.000 0.05. While the correlation test for the determinant of the value obtained (R) is 753. From the output it is obtained (R Square) of 0.567 which implies that the effect of the principle variable of Good Governance (X) on service quality (Y) is 56.7%, the remaining 43.3% does not affect the variable. In this case, the evidence of this research has shown that strong good governance principles contribute to good service quality. Keywords: Good governance principles, Public Service
Sistem Kearsipan Elektronik dan Dampaknya terhadap Kinerja Pegawai: Studi Kasus di Sekretariat DPRD Provinsi Sumatera Selatan Helda Fitriani; Holipah Holipah; Asmawati Asmawati
JISPENDIORA Jurnal Ilmu Sosial Pendidikan Dan Humaniora Vol. 4 No. 3 (2025): Jurnal Ilmu Sosial, Pendidikan Dan Humaniora (JISPENDIORA)
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/jispendiora.v4i3.3169

Abstract

This study examines the implementation of the Electronic Archiving System and its impact on employee performance at the Secretariat Office of the Regional House of Representatives (DPRD) of South Sumatra Province. The background of the study is based on the increasing demand for efficiency and accountability in public institutions, where effective records management plays a strategic role in supporting administrative processes. A qualitative approach with a deductive method was employed to collect and analyze data through observations, interviews, document reviews, and literature studies. The research findings highlight that the application of the electronic archiving system, assessed through indicators such as hardware, software, application networks, and human resources, significantly contributes to improving employee performance. Employees demonstrated improvements in quality, quantity, time management, and collaboration in their daily work activities. Nevertheless, challenges were observed, particularly related to the limited mastery of the SRIKANDI application, data security risks, and the need for continuous technical training. Despite these obstacles, the electronic archiving system has generally enhanced efficiency and facilitated the management of official records. The study concludes that optimizing the system requires strengthening employee competencies, enhancing supervision, and integrating advanced technologies. Thus, the adoption of electronic archiving is not only beneficial for organizational memory preservation but also for promoting better performance and governance within public institutions.
Co-Authors Asmawati Asmawati Helda Fitriani