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All Journal JURIKOM (Jurnal Riset Komputer) Building of Informatics, Technology and Science
Tengku Khairil Ahsyar
UIN Sultan Syarif Kasim Riau, Pekanbaru
Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering

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Analisis Tingkat Kepuasan Pengguna Sistem Pembelajaran Daring Menggunakan Metode End User Computing Satisfaction Rahmah Khairani; Tengku Khairil Ahsyar; Eki Saputra
Building of Informatics, Technology and Science (BITS) Vol 4 No 2 (2022): September 2022
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v4i2.1865

Abstract

The Online Learning System (SPADA) is a system implemented by STIKes Hang Tuah Pekanbaru to create an effective and productive learning culture. In implementing this system, there are still some problems, such as features that do not work properly, the color of the system display is too simple, there are many submenus in one menu, users feel confused when they run the system for the first time, the data processing process is more time consuming and there are several menus. which has not been updated in a long time. In addition, from the beginning of its implementation until now, there has been no report that can explain how the level of user satisfaction with SPADA at STIKes Hang Tuah Pekanbaru. Therefore, an analysis of the measurement of user satisfaction with SPADA was carried out to determine the level of user satisfaction and make recommendations for improvement in the management of SPADA in the future. The method used is End User Computing Satisfaction or EUCS. This method is based on 5 dimensions, namely Content, Accuracy, Format, Ease Of Use, and Timeliness. The process of collecting data in this study was carried out through interviews, observations and distributing questionnaires to 98 respondents using the Simple Random Sampling technique. The data obtained were calculated using SmartPLS version 3.3. Where in this study the results showed that the level of satisfaction of SPADA users was 70%, which means that users were satisfied using SPADA. Furthermore, related to several problems that users complained about, the researchers gave 6 recommendations for improvements to SPADA which aim to increase SPADA user satisfaction at STIKes Hang Tuah Pekanbaru.
Penerapan Metode Usability Testing dan System Usability Scale untuk Mengevaluasi Website Akademik Nabila Putri; Febi Nur Salisah; Muhammad Luthfi Hamzah; Tengku Khairil Ahsyar; Arif Marsal
JURIKOM (Jurnal Riset Komputer) Vol 9, No 6 (2022): Desember 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i6.5153

Abstract

A web-based academic information system, developed to address the demands of organizations wishing to computerize their educational offerings to improve efficiency, service excellence, competitiveness and the quality of their workforce. The Syarif Kasim Riau Islamic University Animal Husbandry Study Program is one of the universities that has an academic website. This website was launched in 2013 and last updated in 2017, but its quality has never been assessed. This study aims to assess website usability using the System Usability Scale (SUS) test on the Uin Suska Riau Animal Husbandry Research Program website. In this study, usability testing is done by giving tasks to users to complete, and SUS is used to measure user satisfaction with academic websites. Respondents were taken using a random sampling technique with a total of 85 respondents obtained from the slovin formula. In the ranking of adjectives including ok on the class F scale and including unacceptable in the acceptance range category, namely unacceptable websites, the final result is 50.03 according to SUS calculations. The results of this study include 5 recommendations for improvement solutions as a reference for future website development.
Analisa Kepuasan Mahasiswa AMIK Mahaputra Riau Terhadap SISFO dengan Metode End User Computing Satisfaction Annisa Salsabila; Medyantiwi Rahmawita Munzir; Tengku Khairil Ahsyar; Megawati Megawati
JURIKOM (Jurnal Riset Komputer) Vol 9, No 6 (2022): Desember 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i6.5083

Abstract

AMIK Mahaputra Riau is one of the universities that implements an academic system called SISFO (Information System). SISFO assists in the management of data related to academics such as, student and lecturer data, recaps of lecture results and lecture schedules. In its application, SISFO still found several problems such as, the absence of a complaint feature for users, the color of the system display that seems monotonous, incomplete information about the total score of the entire semester, the system still inputs incorrect data and the length of time the system updates the data. During the implementation of the system, there has never been any research and assessment of the level of user satisfaction with the quality of the system used. From these problems, an analysis is needed that can measure user understanding of the system used, and is expected to provide input to related parties which can later be used to develop and improve the quality of the academic system and help AMIK Mahaputra Riau to reduce risks that will later occur. The method used in this study is the End User Computing Satisfaction (EUCS) method. This study used 72 respondents who were determined using the Quota Sampling technique.  Data processing is carried out using SmartPLS software version 3.2.  In this study, it was found that 57.6% of students were quite satisfied with SISFO
Co-Authors Annisa Salsabila Arif Marsal Eki Saputra Febi Nur Salisah Medyantiwi Rahmawita Munzir Megawati Megawati Muhammad Luthfi Hamzah Nabila Putri Rahmah Khairani