Garuda - Garba Rujukan Digital

QUALITY CULTURE THROUGH THE IMPLEMENTATION OF MBNQA QUALITY MANAGEMENT AND ITS RELATION TO THE COMPANY’S HUMAN CAPITAL PERFORMANCE Sondakh, Oliandes; Magdalena, Renna
Proceeding National Conference Business, Management, and Accounting (NCBMA) 7th National Conference Business, Management, and Accounting
Publisher : Faculty of Economics and Business Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study investigates the relationship between the quality culture fostered by implementing MBNQA quality management and human capital performance in one of Indonesia's largest industrial gas companies. One hundred eight employees with a level of management below that of a manager completed the survey questionnaires. Analyzing the relationship between seven variables of quality culture based on the Malcolm Baldrige Criteria for Performance Excellence, namely Leadership, Strategic Planning, Customer Focus, Measurement, Analysis and Knowledge Management, Focus on Manpower, Process Management, and Results, multiple linear regression techniques were employed. The study hypothesizes a statistically significant relationship between Customer Focus, Measurement Analysis and Knowledge Management, Focus on Human Resources, Process Management and Human Capital Performance. The study's findings suggest that the four quality cultures - Customer Focus, Measurement, Analysis, Knowledge Management, Focus on Human Resources, and Process Management - can be utilized effectively within the context of an industrial gas company to improve Human Capital performance. Few studies have examined the relationship between quality culture and the human capital performance of low-level managerial employees at Indonesia Gas Company, so the results are significant.

Self-efficacy, Career Commitment, and Training Transfer Among Millennials Sondakh, Oliandes
Journal of Enterprise and Development (JED) Vol. 6 No. 3 (2024): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v6i3.11831

Purpose: This research examines the effect of self-efficacy on the transfer of training, with career commitment as a moderating variable, focusing on Millennials.Method: The study employs a quantitative research method conducted in Indonesia’s three largest metropolitan areas: Jakarta, Surabaya, and Bandung. Data were collected directly from primary sources using questionnaires distributed to 100 selected respondents. Responses were measured on a five-point Likert scale. The sampling technique applied was non-probability sampling with a purposive method. The collected data were analyzed using statistical Partial Least Squares (PLS).Result: The findings reveal that self-efficacy significantly affects both career commitment and the transfer of training in both Gen Y.1 and Gen Y.2. Interestingly, the effect of career commitment on the transfer of training varies between the two groups. Among Gen Y.2, career commitment significantly impacts the transfer of training. However, in Gen Y.1, career commitment, while showing a positive trend, does not have a statistically significant effect on the transfer of training.Novelty: While previous research has explored factors influencing training transfer, this study introduces a novel perspective by focusing specifically on Millennials, who represent Indonesia's dominant workforce. It highlights the unique generational characteristics of Generation Y and their impact on training effectiveness. This focus is particularly relevant as Millennials are poised to drive Indonesia’s economic growth by 2030.

Optimalisasi Perencanaan Inventori Obat di Rumah Sakit X - Manado melalui Penerapan Enterprise Resource Planning dan Minimum-Maximum Stock Level Sondakh, Oliandes; Lonardy, Reza Richard; Mokoginta, Liany Theresia
Jurnal Manajemen Dayasaing Vol. 26 No. 2 (2024): Jurnal Manajemen Dayasaing
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/dayasaing.v26i2.7048

Medicine inventory management is very important in hospital operations, especially in efforts to reduce costs and ensure the availability of medications for patients. Rumah Sakit X Manado, as a Type B private hospital, adopts an Enterprise Resource Planning (ERP) system to optimize inventory planning and reduce the Days of Inventory (DOI). This research aims to analyze the application of the Minimum-Maximum Stock Level (MMSL) method in the regular drug ordering process, as well as the role of ERP in supporting drug demand projections, which impact DOI reduction. Data was collected through preliminary surveys, interviews, and analysis of drug use trends from January to September 2024. The research results showed that implementing ERP and data-based order planning reduced DOI from 19.54 days in July 2024 to 18.59 days in September 2024. Although this figure has decreased, it still has not reached the DOI target set at 16 days. Therefore, efforts are needed to increase the accuracy of demand forecasting and optimize the MMSL system to achieve better efficiency.

Analysis of The Influence of Individual Work Life Balance, Organizational Provisioning and Suppervisor Support on Employee Work Life Balance in Shaping Employee Performance Mediated by Remote Work at Baitul Maal Hidayatullah Surabaya Irwansyah, Muh Gani; Sondakh, Oliandes
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 3 (2025): Dinasti International Journal of Education Management and Social Science (Febru
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i3.3816

This study investigates the interplay between work-life balance, organizational provisioning, supervisor support, and remote work in influencing employee performance at Baitul Maal Hidayatullah Surabaya. Utilizing a quantitative approach, data were collected from 210 permanent employees and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that a well-structured work-life balance significantly enhances employee performance, particularly in remote work contexts where flexibility and support are crucial. Organizational policies and resources are identified as vital facilitators of work-life balance, while supervisor support emerges as a key determinant in shaping employee experiences and outcomes. The results indicate that effective organizational provisioning and supportive supervisory practices positively correlate with employee well-being and engagement, ultimately leading to improved performance. This study underscores the importance of adopting holistic approaches that integrate work-life balance initiatives into organizational culture, especially as remote work becomes more prevalent. The implications extend beyond individual organizations, providing valuable insights for human resource management practices across various settings. Future research is encouraged to explore these relationships further, contributing to a deeper understanding of the factors that drive employee performance in an evolving work landscape. Overall, this study offers practical recommendations for enhancing employee support and fostering a more engaged workforce.

QUALITY CULTURE THROUGH THE IMPLEMENTATION OF MBNQA QUALITY MANAGEMENT AND ITS RELATION TO THE COMPANY’S HUMAN CAPITAL PERFORMANCE Sondakh, Oliandes; Magdalena, Renna
Proceeding National Conference Business, Management, and Accounting (NCBMA) 7th National Conference Business, Management, and Accounting
Publisher : Faculty of Economics and Business Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study investigates the relationship between the quality culture fostered by implementing MBNQA quality management and human capital performance in one of Indonesia's largest industrial gas companies. One hundred eight employees with a level of management below that of a manager completed the survey questionnaires. Analyzing the relationship between seven variables of quality culture based on the Malcolm Baldrige Criteria for Performance Excellence, namely Leadership, Strategic Planning, Customer Focus, Measurement, Analysis and Knowledge Management, Focus on Manpower, Process Management, and Results, multiple linear regression techniques were employed. The study hypothesizes a statistically significant relationship between Customer Focus, Measurement Analysis and Knowledge Management, Focus on Human Resources, Process Management and Human Capital Performance. The study's findings suggest that the four quality cultures - Customer Focus, Measurement, Analysis, Knowledge Management, Focus on Human Resources, and Process Management - can be utilized effectively within the context of an industrial gas company to improve Human Capital performance. Few studies have examined the relationship between quality culture and the human capital performance of low-level managerial employees at Indonesia Gas Company, so the results are significant.

Self-efficacy, Career Commitment, and Training Transfer Among Millennials Sondakh, Oliandes
Journal of Enterprise and Development (JED) Vol. 6 No. 3 (2024): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v6i3.11831

Purpose: This research examines the effect of self-efficacy on the transfer of training, with career commitment as a moderating variable, focusing on Millennials.Method: The study employs a quantitative research method conducted in Indonesia’s three largest metropolitan areas: Jakarta, Surabaya, and Bandung. Data were collected directly from primary sources using questionnaires distributed to 100 selected respondents. Responses were measured on a five-point Likert scale. The sampling technique applied was non-probability sampling with a purposive method. The collected data were analyzed using statistical Partial Least Squares (PLS).Result: The findings reveal that self-efficacy significantly affects both career commitment and the transfer of training in both Gen Y.1 and Gen Y.2. Interestingly, the effect of career commitment on the transfer of training varies between the two groups. Among Gen Y.2, career commitment significantly impacts the transfer of training. However, in Gen Y.1, career commitment, while showing a positive trend, does not have a statistically significant effect on the transfer of training.Novelty: While previous research has explored factors influencing training transfer, this study introduces a novel perspective by focusing specifically on Millennials, who represent Indonesia's dominant workforce. It highlights the unique generational characteristics of Generation Y and their impact on training effectiveness. This focus is particularly relevant as Millennials are poised to drive Indonesia’s economic growth by 2030.

Title

Found 6 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 6 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 6 Documents
Search