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All Journal Journal of Enterprise and Development (JED) Proceeding National Conference Business, Management, and Accounting (NCBMA) Jurnal Manajemen Dayasaing
Oliandes Sondakh, Oliandes
Business School, Universitas Pelita Harapan, Surabaya
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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QUALITY CULTURE THROUGH THE IMPLEMENTATION OF MBNQA QUALITY MANAGEMENT AND ITS RELATION TO THE COMPANY’S HUMAN CAPITAL PERFORMANCE Sondakh, Oliandes; Magdalena, Renna
Proceeding National Conference Business, Management, and Accounting (NCBMA) 7th National Conference Business, Management, and Accounting
Publisher : Faculty of Economics and Business Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study investigates the relationship between the quality culture fostered by implementing MBNQA quality management and human capital performance in one of Indonesia's largest industrial gas companies. One hundred eight employees with a level of management below that of a manager completed the survey questionnaires. Analyzing the relationship between seven variables of quality culture based on the Malcolm Baldrige Criteria for Performance Excellence, namely Leadership, Strategic Planning, Customer Focus, Measurement, Analysis and Knowledge Management, Focus on Manpower, Process Management, and Results, multiple linear regression techniques were employed. The study hypothesizes a statistically significant relationship between Customer Focus, Measurement Analysis and Knowledge Management, Focus on Human Resources, Process Management and Human Capital Performance. The study's findings suggest that the four quality cultures - Customer Focus, Measurement, Analysis, Knowledge Management, Focus on Human Resources, and Process Management - can be utilized effectively within the context of an industrial gas company to improve Human Capital performance. Few studies have examined the relationship between quality culture and the human capital performance of low-level managerial employees at Indonesia Gas Company, so the results are significant.
Self-efficacy, Career Commitment, and Training Transfer Among Millennials Sondakh, Oliandes
Journal of Enterprise and Development (JED) Vol. 6 No. 3 (2024): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v6i3.11831

Abstract

Purpose: This research examines the effect of self-efficacy on the transfer of training, with career commitment as a moderating variable, focusing on Millennials.Method: The study employs a quantitative research method conducted in Indonesia’s three largest metropolitan areas: Jakarta, Surabaya, and Bandung. Data were collected directly from primary sources using questionnaires distributed to 100 selected respondents. Responses were measured on a five-point Likert scale. The sampling technique applied was non-probability sampling with a purposive method. The collected data were analyzed using statistical Partial Least Squares (PLS).Result: The findings reveal that self-efficacy significantly affects both career commitment and the transfer of training in both Gen Y.1 and Gen Y.2. Interestingly, the effect of career commitment on the transfer of training varies between the two groups. Among Gen Y.2, career commitment significantly impacts the transfer of training. However, in Gen Y.1, career commitment, while showing a positive trend, does not have a statistically significant effect on the transfer of training.Novelty: While previous research has explored factors influencing training transfer, this study introduces a novel perspective by focusing specifically on Millennials, who represent Indonesia's dominant workforce. It highlights the unique generational characteristics of Generation Y and their impact on training effectiveness. This focus is particularly relevant as Millennials are poised to drive Indonesia’s economic growth by 2030.
Optimalisasi Perencanaan Inventori Obat di Rumah Sakit X - Manado melalui Penerapan Enterprise Resource Planning dan Minimum-Maximum Stock Level Sondakh, Oliandes; Lonardy, Reza Richard; Mokoginta, Liany Theresia
Jurnal Manajemen Dayasaing Vol. 26 No. 2 (2024): Jurnal Manajemen Dayasaing
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/dayasaing.v26i2.7048

Abstract

Medicine inventory management is very important in hospital operations, especially in efforts to reduce costs and ensure the availability of medications for patients. Rumah Sakit X Manado, as a Type B private hospital, adopts an Enterprise Resource Planning (ERP) system to optimize inventory planning and reduce the Days of Inventory (DOI). This research aims to analyze the application of the Minimum-Maximum Stock Level (MMSL) method in the regular drug ordering process, as well as the role of ERP in supporting drug demand projections, which impact DOI reduction. Data was collected through preliminary surveys, interviews, and analysis of drug use trends from January to September 2024. The research results showed that implementing ERP and data-based order planning reduced DOI from 19.54 days in July 2024 to 18.59 days in September 2024. Although this figure has decreased, it still has not reached the DOI target set at 16 days. Therefore, efforts are needed to increase the accuracy of demand forecasting and optimize the MMSL system to achieve better efficiency.
QUALITY CULTURE THROUGH THE IMPLEMENTATION OF MBNQA QUALITY MANAGEMENT AND ITS RELATION TO THE COMPANY’S HUMAN CAPITAL PERFORMANCE Sondakh, Oliandes; Magdalena, Renna
Proceeding National Conference Business, Management, and Accounting (NCBMA) 7th National Conference Business, Management, and Accounting
Publisher : Faculty of Economics and Business Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study investigates the relationship between the quality culture fostered by implementing MBNQA quality management and human capital performance in one of Indonesia's largest industrial gas companies. One hundred eight employees with a level of management below that of a manager completed the survey questionnaires. Analyzing the relationship between seven variables of quality culture based on the Malcolm Baldrige Criteria for Performance Excellence, namely Leadership, Strategic Planning, Customer Focus, Measurement, Analysis and Knowledge Management, Focus on Manpower, Process Management, and Results, multiple linear regression techniques were employed. The study hypothesizes a statistically significant relationship between Customer Focus, Measurement Analysis and Knowledge Management, Focus on Human Resources, Process Management and Human Capital Performance. The study's findings suggest that the four quality cultures - Customer Focus, Measurement, Analysis, Knowledge Management, Focus on Human Resources, and Process Management - can be utilized effectively within the context of an industrial gas company to improve Human Capital performance. Few studies have examined the relationship between quality culture and the human capital performance of low-level managerial employees at Indonesia Gas Company, so the results are significant.
Self-efficacy, Career Commitment, and Training Transfer Among Millennials Sondakh, Oliandes
Journal of Enterprise and Development (JED) Vol. 6 No. 3 (2024): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v6i3.11831

Abstract

Purpose: This research examines the effect of self-efficacy on the transfer of training, with career commitment as a moderating variable, focusing on Millennials.Method: The study employs a quantitative research method conducted in Indonesia’s three largest metropolitan areas: Jakarta, Surabaya, and Bandung. Data were collected directly from primary sources using questionnaires distributed to 100 selected respondents. Responses were measured on a five-point Likert scale. The sampling technique applied was non-probability sampling with a purposive method. The collected data were analyzed using statistical Partial Least Squares (PLS).Result: The findings reveal that self-efficacy significantly affects both career commitment and the transfer of training in both Gen Y.1 and Gen Y.2. Interestingly, the effect of career commitment on the transfer of training varies between the two groups. Among Gen Y.2, career commitment significantly impacts the transfer of training. However, in Gen Y.1, career commitment, while showing a positive trend, does not have a statistically significant effect on the transfer of training.Novelty: While previous research has explored factors influencing training transfer, this study introduces a novel perspective by focusing specifically on Millennials, who represent Indonesia's dominant workforce. It highlights the unique generational characteristics of Generation Y and their impact on training effectiveness. This focus is particularly relevant as Millennials are poised to drive Indonesia’s economic growth by 2030.
Co-Authors Irwansyah, Muh Gani Lonardy, Reza Richard Mokoginta, Liany Theresia Renna Magdalena