Nurul Mohammad Zayed
Department of Business Administration, Faculty of Business and Entrepreneurship, Daffodil International University, Dhaka 1341,

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Pre and Present COVID-19 Situation: A Framework of Educational Transformation in South Asia Region Sunjida Khan; Nurul Mohammad Zayed; Saad Darwish; Vitalii Nitsenko; K. M. Anwarul Islam; Md. Arif Hassan; Oksana Dubrova
Emerging Science Journal Vol 7 (2023): Special Issue "COVID-19: Emerging Research"
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/ESJ-2023-SPER-06

Abstract

This study is designed to support the development of strategies to recover from the disrupted impact of COVID-19 on HE institutes of the South Asian Region (SAR), as the nations in this region are severely cursed by poverty and unemployment. During the unusual phase of the COVID-19 pandemic, the face-to-face learning method is no longer appropriate, and the crisis leads to force on distance learning instead of physical learning. Like all other educational institutions, HE institutions are also in big trouble. Changes in educational structure change the pattern of academic work, which may have an inverse impact on acquiring knowledge and improving skills. Not only students but also a greater number of teachers at the HE institutions required to continue their service through online during this closure period. However, well digital infrastructure and digital contents appear to be the prime requirements for this educational transmission, which are extensively accessible in SAR countries. By following a mixed-methods strategy, the study specifically examines the impact of the pandemic on higher education in the South Asian Region, with an emphasis on the impact on learners, educators, and institutions, and to identify the measures that have been taken by these countries to survive and continue the education system with all the obstacles of the crisis. It concludes with some vital suggestions that may be applied to mitigate the crisis moment and assist in moving forward with more technological advancements for a new future. Doi: 10.28991/ESJ-2023-SPER-06 Full Text: PDF
Impression Management and Employee Contextual Performance in Service Organizations (Enterprises) Friday Ogbu Edeh; Nurul Mohammad Zayed; Saad Darwish; Vitalii Nitsenko; Iryna Hanechko; K. M. Anwarul Islam
Emerging Science Journal Vol 7, No 2 (2023): April
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/ESJ-2023-07-02-05

Abstract

This study aims to investigate the effect of impression management on employee contextual performance in service organizations using quantitative methods. The social influence theory, which explains the role of superior influence over the subordinate, served as the theoretical underpinning for the study. A cross-sectional survey design was adopted in line with positivism research philosophy. The accessible population of this study consists of one hundred selected service-oriented firms (four-star hotels, fast food restaurants, and travel agencies) operating in the southern part of Nigeria. The sample consists of middle managers, human resource managers, front desk officers, housekeepers, and customer relationship managers. Frequency distribution was used to analyze participants’ profiles, while linear regression was employed to analyze the formulated hypotheses. Statistical Package for the Social Sciences (SPSS) 20.0 served as statistical software. Linear regression results suggest that self-promotion exerted a significant positive effect on co-worker support. Ingratiation demonstrated a significant positive effect on customer satisfaction. It appears that exemplification exerted a significant positive effect on enterprise compliance. The outcome of this study has demonstrated that traditional managerial skills can no longer hold water in contemporary service-oriented organizations because of the workplace's dynamic and changing technological structure. This study concludes that impression management can assist managers in influencing their employees positively to achieve organizational objectives. Doi: 10.28991/ESJ-2023-07-02-05 Full Text: PDF