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All Journal JURNAL ECONOMINA Studi Ekonomi dan Kebijakan Publik
Nyoman Dwika Ayu Amrita
Universitas Ngurah Rai, Bali, Indonesia
Economics, Econometrics & Finance Education Social Sciences

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MINAT MASYARAKAT DESA MENJADI ANGGOTA KOPERASI: PERAN KEPERCAYAAN DAN KUALITAS PELAYANAN Nyoman Dwika Ayu Amrita; I Made Putra Yasa
JURNAL ECONOMINA Vol. 1 No. 3 (2022): JURNAL ECONOMINA, November 2022
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/economina.v1i3.145

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kepercayaan dan kualitas pelayanan terhadap minat masyarakat menjadi anggota koperasi. Penelitian ini dilakukan pada Koperasi Tani Mertanadi di Desa Pelaga, Kecamatan Petang, Kabupaten Badung. Metode penentuan sampel menggunakan non random sampling, dengan teknik pengumpulan data melakukan wawancara, kuesioner, observasi dan dokumentasi. Sampel dalam penelitian ini sebanyak 55 responden. Kuesioner tersebut kemudian ditabulasi dan diuji validitas dan reliabilitas. Uji asumsi klasik dilakukan setelah data memenuhi syarat validitas dan reliabilitas. Selanjutnya data dianalisis menggunakan analisis regresi linier berganda dengan bantuan SPSS. Hasil penelitian menunjukkan bahwa secara parsial kepercayaan dan kualitas pelayanan berpengaruh positif dan signifikan terhadap minat masyarakat menjadi anggota koperasi pada Koperasi Tani Mertanadi di Desa Pelaga. Hasil penelitian juga menunjukkan bahwa secara simultan kepercayaan dan kualitas pelayanan berpengaruh positif dan signifikan terhadap minat masyarakat menjadi anggota koperasi pada Koperasi Tani Mertanadi di Desa Pelaga.
Optimizing Hospital Financial Performance Through Claims Management and Internal Control: Manah Shanti Mahottama Hospital, Bali I Made Darmada; Nyoman Dwika Ayu Amrita; Putu Gede Denny Herlambang
Studi Ekonomi dan Kebijakan Publik Vol 5 No 1 (2026): July
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/sekp.v5i1.7206

Abstract

Purpose: This study aims to analyze strategies for optimizing the financial performance of Manah Shanti Mahottama Hospital, Bangli, Bali, by examining BPJS Health claim effectiveness and internal control robustness.Research Methodology: This study employed a mixed methods approach using a sequential explanatory design. Quantitative data were obtained from hospital financial reports for 2019–2025 and analyzed to examine the relationships among claim effectiveness, internal control robustness, and financial performance. Qualitative data were collected through in-depth interviews with 12 key informants to identify factors contributing to claim returns and operational challenges.Results: The findings indicate that effective BPJS Health claim management significantly improves hospital financial performance, while robust internal controls strengthen both claim effectiveness and financial outcomes. Claim returns averaged 8.73% annually and were mainly associated with incomplete medical records, INA-CBGs coding errors, and late claim submissions. These findings highlight the importance of integrated claim management, internal control, and operational improvement.Conclusions: Strengthening claim management and internal controls is essential for improving hospital financial sustainability. The findings support the development of the OPTIMA strategy as an integrated approach to improving claim processes, information systems, and adaptive management.Limitations: This study focuses on a single hospital, limiting the generalizability of the findings to other healthcare institutions.Contributions: This study contributes to hospital financial management literature by proposing the OPTIMA framework, which integrates process optimization, information technology, and adaptive management to strengthen claim effectiveness and financial performance.
Co-Authors I Made Darmada I Made Putra Yasa Putu Gede Denny Herlambang