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All Journal JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN
Dedy Fatchurahim
Akademi Manajemen Administrasi Yogyakarta
Economics, Econometrics & Finance Medicine & Pharmacology Transportation

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PENGARUH PELAYANAN PENDAFTARAN TERHADAP KEPUASAN PASIEN RAWAT JALAN DI RSKIA PKU MUHAMMADIYAH KOTAGEDE YOGYAKARTA Suliantoro Suliantoro; Dedy Fatchurahim
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol 15 No 2 (2022): Jurnal Bisnis Administrasi dan Manajemen - Oktober
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v15i2.58

Abstract

The purpose of this study was to determine the effect of registration services on outpatient satisfaction at RSKIA PKU Muhammadiyah Kotagede Yogyakarta. The population taken was outpatients at RSKIA PKU Muhammadiyah Kotagede Yogyakarta which amounted to 50 as a sample. Data collection was carried out by distributing questionnaires to respondents. Collection technique using SPSS.17. Based on the results of the study, it was stated that the service variable had a positive and significant effect on employee performance had a significant value of 0.007 < 0.05 and the t test with a calculated t value of 3.097 > t table 1.677.
Co-Authors Suliantoro Suliantoro