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All Journal Akses : Journal of Public and Business Administration Science
Taufiq Soeltanto
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences

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IMPLEMENTASI KEBIJAKAN PELAYANAN PUBLIK BERBASIS APLIKASI SMART NETIZEN BIDANG KEPENDUDUKAN (Studi Pada Dinas Kependudukan dan Pencatatan Sipil Kota Malang) Darmawan Darmawan; Taufiq Soeltanto
JOURNAL AKSES STIA MALANG Vol 3 No 1 (2021): JOURNAL AKSES STIA MALANG
Publisher : STIA MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (75.438 KB)

Abstract

Policy changes made by the government in the area of population services are aimed at achieving orderly populationmanagement. It plays an important role in government management and development. We support the implementationof SIAK in the population and citizen registration departments of Malang City and provide online services based onthe SmartNetizen application aimed at providing higher quality services to the community.This study aims to determine and analyze policy implementations for online service applications based on the SmartNetizen application of Malang City's Population and Citizen Registration Department. This study uses qualitativeresearch, collects data through interviews and documentation, analyzes the data using qualitative analysis, and usesqualitative analysis from Milles, Huberman, and Saldana's interactive analysis models. And investigate the purposeof the investigation. Find the problem and find the solution to the existing problem according to (2014).The results of the survey prove that applications for Smart Netizen application-based online services are supportedby the provision of an online web that is accessible 24 hours a day throughout the community. This service containsa variety of information that may be required in connection with the services available at the agency. You will find that it has a positive impact on service activities, such as the availability of necessary information related to thevarious purposes specified in the service, which can be accessed by the various applications used by netizens. Themechanism is believed to be unclear as the application for online services based on the Smart Netizen Applicationconducted by the City of Malang's Population and Citizen Registration Office is not supported by completeinformation such as population management systems and procedures. gain. Since the application for online servicesbased on the smart netizen application conducted by the Population and Citizen Registration Bureau of the city ofMalang has not yet spread to the community at the RT level, the system and procedure service for implementing theonline based on the smart netizen application is available. It has not yet been considered to have contributed to thecommunity in its efforts to improve the quality of service.Keywords: Implementation, Policy, Online Services, Smart Netizens
EVALUASI KEBIJAKAN PENGEMBANGAN OBJEK WISATA PEMANDIAN ALAM BANYU BIRU DALAM MENINGKATKAN EKONOMI MASYARAKAT LOKAL Taufiq Soeltanto; Nurul Laila; Yuni Hartono
JOURNAL AKSES STIA MALANG Vol 5 No 1 (2023): JOURNAL AKSES STIA MALANG
Publisher : STIA MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58535/jasm.v5i1.36

Abstract

Natural bathing tourism objects are one of the significant potentials in the development of tourism in an area.The purpose of this study is to evaluate the policy of developing Banyu Biru natural bathing tourism objects andtheir impact on improving the economy of local communities. This research uses qualitative and quantitativeanalysis methods by collecting data through surveys, interviews, and field observations. The results showed thatthe policy of developing Banyu Biru natural bathing tourism objects has been running quite well in terms of itspositive impacts, namely: in the form of physical buildings, resources and local economic conditions that increase every year, but there are several impacts that make its implementation still not optimal, especially in theuse of attraction stages, road security to Banyu Biru natural bathing tourism and no public transportation to thetourist attraction. Based on the results of the policy evaluation of the development of Banyu Biru natural bathingtourist attraction, it can be concluded that this policy has succeeded in improving the economy of the local community through increasing the number of tourists, increasing income, and increasing job opportunities. However,there needs to be better attention to environmental aspects, human resource development and innovation to ensure the sustainability of sustainable tourism development and have a positive impact on local communities.
Co-Authors Darmawan Darmawan Nurul Laila Yuni Hartono