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All Journal Ar-Ribhu: Jurnal Manajemen dan Keuangan Syariah Journal of Educational Management Research
Rosidi
Universitas Gajayana Malang
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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BUDAYA ORGANISASI DAN KINERJA PEGAWAI (STUDI PADA DINAS PEMUDA OLAHRAGA PARIWISATA DAN KEBUDAYAAN KABUPATEN PROBOLINGGO) Prihan Suhudi; Rosidi; Jamal Abdul Naser
Ar-Ribhu : Jurnal Manajemen dan Keuangan Syariah Vol 3 No 2 (2022): Ar-Ribhu
Publisher : Faculty of Islamic Economics and Business

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Employee performance is the result of work in quality and quantity achieved by an employee in carrying out his duties in accordance with the responsibilities given to him. Based on this, this research study aims to determine the application of organizational culture and employee performance at the Department of Youth, Sports, Tourism and Culture of Probolinggo Regency. This study uses a qualitative method. Qualitative research is a scientific research, which aims to understand a phenomenon in a natural social context by prioritizing the process of deep communication interaction between researchers and the phenomenon under study. Researchers took the research location with observations at the Youth, Sports, Tourism and Culture Office of Probolinggo Regency to support the data needed in research related to the application of organizational culture and employee performance. Sources of data obtained from the field where the research was carried out. To obtain this data, the interview method was used. This data was obtained from the results of the answers of related informants. The results of this study are as follows: (1) Organizational Culture at the Department of Youth, Sports, Tourism and Culture of Probolinggo Regency is in the good category, because it can increase motivation and can form good attitudes and behavior in employees. (2) Employee performance at the Probolinggo Regency Youth, Sports, Tourism and Culture Office is also in the good category, meaning that the employee's performance has carried out their duties well, is responsible for work, prioritizes work and manages time well.
Service Innovation and Licensing Service Quality as Determinants of Business Operator Satisfaction Ernita; Rosidi; Umi Muawanah
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1741

Abstract

This study examines the influence of service innovation and licensing service quality on business operator satisfaction at the Investment and One-Stop Integrated Services Office (DPMPTSP) of Probolinggo Regency. The research employs a quantitative approach with a sample of 95 business operators who received licensing services. Data were collected through Google Forms questionnaires and analyzed using multiple linear regression with SPSS 25. The findings reveal that licensing service innovation does not significantly affect business operator satisfaction, while licensing service quality—comprising tangibles, reliability, responsiveness, assurance, and empathy—has a positive and significant impact on satisfaction. When examined simultaneously, both service innovation and service quality significantly influence business operator satisfaction. This study confirms that improving public service quality, particularly in aspects of reliability, responsiveness, assurance, empathy, and tangible evidence, is the primary factor in creating satisfaction among business operators in Probolinggo Regency.
The Effect of Drug Planning, Internal Control, and Payment Accuracy on Drug Inventory in Health Facilities Senima Kurniawati; Rosidi; Umi Muawanah
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1744

Abstract

This study aims to examine the influence of drug planning, internal control, and payment accuracy on drug inventory management within healthcare facilities from an educational management perspective. Specifically, it integrates management dimensions such as planning, organizing, controlling, and financial accountability in institutional governance. A quantitative approach was employed using a census method with 70 respondents directly involved in drug inventory management. Data were collected through structured questionnaires and analyzed using multiple linear regression. The results indicate that drug planning has a significant positive effect on drug inventory (t = 2.304, p = 0.024), internal control shows no significant effect (t = 0.446, p = 0.657), and payment accuracy has a significant positive effect with the strongest influence (t = 2.814, p = 0.006, β = 0.370). Simultaneously, all variables significantly affect drug inventory management (F = 13.297, p = 0.000). These findings imply the need to strengthen data-driven planning systems, enhance managerial control mechanisms aligned with institutional capacity, and prioritize financial accuracy to ensure sustainable drug availability and service continuity.
Co-Authors Ernita Jamal Abdul Naser Prihan Suhudi Senima Kurniawati Umi Muawanah