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All Journal Formosa Journal of Social Sciences (FJSS)
Haris Fauzan Almuzavar
Fakultas Ilmu Sosial dan Politik, Universitas 17 Agustus 1945 Surabaya
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences

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Klampid New Generation (KNG) Services as an Form of Optimization of Public Services in Perak Timur Village Haris Fauzan Almuzavar; Anggraeny Puspitaningtyas
Formosa Journal of Social Sciences (FJSS) Vol. 1 No. 4 (2022): Desember 2022
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjss.v1i4.2282

Abstract

The purpose of this study is to describe the implementation of e-Government in Perak Timur Village in improving the form of optimizing public services. In this study the authors looked at the implementation of the Klampid New Generation (KNG) with the e-Government public service approach. This study used a descriptive qualitative research method. Data collection uses observation, in-depth interviews, and documentation studies. The results of this study indicate that the implementation of e-Government in Perak Timur Kelurahan has been realized and is optimal both in terms of the Service Operational Standards implemented by the City of Surabaya. This is demonstrated by innovations that bring more benefits to people who want to apply for population administration and civil registration, this innovation is very helpful because the process is more efficient, effective and also easy to access
Co-Authors Anggraeny Puspitaningtyas