Ivan Gumilar Sambas Putra
Widyatama University

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Compensation, Training and Development of Turnover Intention for Creative MSME Employees in Bandung City Razka Gisnatiansyah; Ivan Gumilar Sambas Putra
Jurnal Ilmu Manajemen Advantage Vol. 6 No. 2 (2022): December 2022
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/adv.v6i2.921

Abstract

Every MSME always expects their employees to have good working performance because having such qualified employees may provide optimal contributions for the organization. Besides, by having employees with good working performance, MSMEs can improve their business performance. The purpose of this research is to identify the influence of compensation, training, and development on the employee turnover intention. Using simple random sampling, questionnaires are distributed to employees of creative industries of MSMEs in Bandung. The method used for data analysis is descriptive-verificative method with multiple regression model. The data processing is conducted by using the SPSS software version 27 for windows. The results of the research indicate that compensation has significant influence on the employee turnover intention, and so do the training and development. The two variables are able to provide contributions to the employee turnover intention of 77,3%, while the rest is influenced by the variables which are not investigated in this research.
TAX, MARKETING, AFTER-SALES SERVICE, AND FINANCIAL PERFORMANCE: ROLES OF INNOVATION AND MANAGEMENT Ivan Gumilar Sambas Putra; Andhi Sukma; Louie A. Divinagracia
EKUITAS (Jurnal Ekonomi dan Keuangan) Vol 9 No 2 (2025): June
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya(STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24034/j25485024.y2025.v9.i2.7035

Abstract

This study investigates the influence of tax management, marketing strategy, and after-sales service on the financial performance of automotive firms in Indonesia, with a particular emphasis on the mediating roles of managerial quality and product innovation. Utilizing a quantitative approach and Partial Least Squares Structural Equation Modeling (PLS-SEM), data were collected from 240 industry professionals through purposive sampling. The results reveal that after-sales service and product innovation significantly enhance financial performance directly and indirectly. Product innovation is consistent and strong mediators. It also translates upstream strategic initiatives into financial outcomes. In contrast, managerial quality acts as a selective mediator shows significant impact only in the pathway from after-sales service to performance. The findings contribute to the Dynamic Capabilities framework by highlighting product innovation as a strategic internal enabler. Practically, they suggest that firms must integrate innovation and after-sales feedback systems to sustain competitive advantage. Meanwhile, managerial quality improvements should be aligned with operational domains to maximize impact. Furthermore, this study recommends a more integrated approach to tax planning, marketing strategy, service delivery, and innovation. Future research may extend the model to other sectors or use longitudinal data to establish causal relationships.