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Journal : Engineering Science Letter

Security on Charity Crowdfunding Services using KAMI Index 4.1 Tawar; Imam Riadi; Ariqah Adliana Siregar; Adiniah Gustika Pratiwi
Engineering Science Letter Vol. 1 No. 01 (2022): Engineering Science Letter
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (474.972 KB) | DOI: 10.56741/esl.v1i01.61

Abstract

Technological developments are multiplying. The ABC charity currently has a crowdfunding service. This service helps simplify the user management process. Security is a crucial issue to support and guarantee funders. This research aims to evaluate and provide recommendations for crowdfunding services to run safely and smoothly using the KAMI Index 4.1. This research consists of several steps, starting with observations made at charitable institutions. The following process is through focus group discussion activities to assess the level of information security of crowdfunding services. The analysis of the calculation results is used as the basis for developing recommendations. Based on the assessment results, crowdfunding services at charities obtained scores of I to I+, this indicates that the charity is still in its initial condition and has not yet implemented information security standards in managing crowdfunding services. Recommendations proposed to increase the value are carried out by compiling and implementing information security at the charity.
Measuring the Application Readiness Level of AKKU Online Mobile Attendance System using HOT-fit Method Tawar; Yolanda Sabrina Salma; Jehanie May Macasawang
Engineering Science Letter Vol. 1 No. 01 (2022): Engineering Science Letter
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (352.064 KB) | DOI: 10.56741/esl.v1i01.62

Abstract

The application of attendance in an institution is necessary to determine the attendance of employees and all staff. The AKKU Mobile online attendance application is an application intended for teachers. However, application users found several problems related to the quality of application services, such as facial scans were not accurate and application errors. The purpose of this study is to determine the level of readiness of the application of the AKKU Mobile application. This measurement uses ARL (Application Readiness Level). The approach used in this research is HOT FIT. Respondents are teachers who use the AKKU Mobile application as many as 173 people. The instrument used was a questionnaire distributed after going through the validity and reliability tests. The results showed that the ARL value on the Human dimension was 73.19%, the organization was 78.37%, and the Technology dimension was 70.58%. The average ARL of human, organization and technology is 74% which is in the pretty good category, or the application execution is successful. However, it is necessary to make modifications and improvements based on the suggestions given so that the ARL value increases, which impacts the quality of the attendance process.
Service Desk in Perspective of Information Technology Infrastructure Library 3rd-Version Dimas Mahardika; Tawar; Saima Ahmed Rahin; Franklin Ore Areche; Ari Fajar Santoso; Ahmad Suryan
Engineering Science Letter Vol. 1 No. 02 (2022): Engineering Science Letter
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (736.746 KB) | DOI: 10.56741/esl.v1i02.142

Abstract

ICT services are an essential element in modern organizations. Understanding the workings of service systems with specific frameworks helps manage services well. One of the services in this management is the Service Desk or Helpdesk. This study aims to explain the Service Desk using the ITIL V.3 framework. The method used is descriptive qualitative using relevant references. The results of this study indicate that ITIL V.3 can be used to describe the management of the Service Desk accurately.