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All Journal al-Afkar, Journal For Islamic Studies Jurnal Ekonomi Bisnis Indonesia Tabyin; Jurnal Pendidikan Islam
Sopyan
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Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Library & Information Science Social Sciences

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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN RAWAT INAP RUMAH SAKIT (STUDI KASUS PADA RUMAH SAKIT MEDIKA PERMATA HIJAU) Mansur; Riduan Siagian; Sopyan
Jurnal Ekonomi Bisnis Indonesia Vol. 17 No. 1 (2022): Jurnal Ekonomi Bisnis Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study was to determine the effect of the variables of reliability, responsiveness, assurance, empathy, tangibility and patient satisfaction. The research method uses a field survey. Based on the results of research and discussion previously stated, the following conclusions are obtained: Partial test results for reliability variables with a statistical value tcount> ttable (4.880 > 1.986) with a value (sig) 0,000 < 0.05, then Ho is rejected, meaning there is Significant influence between reliability variables on patient satisfaction. Partial test results for the variable responsiveness with statistic value tcount> ttable (-1.751 <1.986) with a value (sig) 0.083 > 0.05, then Ha is accepted meaning that there is no significant effect between the responsiveness variable on patient satisfaction. Partial test results for the guarantee variable with a statistic value of t> t table (1.650 < 1.986) with a value (sig) 0.102 > 0.05, then Ha is accepted meaning that there is no significant effect between the guarantee variables on patient satisfaction. Partial test results for the empathy variable with a statistic value of tcount> ttable (0.661 <1.986) with a value (sig) 0.510 > 0.05, then Ha is accepted meaning there is no significant influence between the empathy variable on patient satisfaction. Partial test results for tangible variables with a statistic value of tcount> ttable (1.477 < 1.986) with a value (sig) of 0.143 > 0.05, then Ha is accepted meaning there is no significant effect between tangible variables on patient satisfaction. Simultaneous test results with the value of Fcount> Ftable or 68.279 > 2.31 and the significance < 0.05 (0.000 < 0.05), then Ho is rejected or Ha is accepted which means that there is a significant effect simultaneously (together) of the variables reliability, responsiveness, assurance, empathy and tangibility of patient satisfaction. The magnitude of the correlation value (R) of 0.885 which means that there is a correlation or a strong relationship between reliability (X1), responsiveness (X2), guarantee (X3), Empathy (X4) and tangible (X5) on patient satisfaction. The amount of Adjusted R Square (AdjR2) is 0.773 or 77.3% which means that the independent variables can explain the change in the dependent variable by 77.3% while the remaining 22.7% is influenced by other factors not included in this study.
Peran Guru PAI dalam meningkatkan Karakter Peserta Didik Sopyan; Kasja; Undang
TABYIN: JURNAL PENDIDIKAN ISLAM Vol 5 No 02 (2023): Desember
Publisher : STAI Ihyaul Ulum Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52166/tabyin.v5i02.488

Abstract

Penelitian ini bertujuan untuk menganalisis peran guru Pendidikan Agama Islam (PAI) dalam meningkatkan karakter peserta didik di SD Plawad 4. Karakter merupakan elemen kunci dalam perkembangan holistik peserta didik, termasuk aspek moral, etika, dan perilaku yang baik. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus untuk mendapatkan wawasan yang mendalam tentang pengalaman guru PAI dan persepsi peserta didik mengenai peran penting guru PAI dalam pembentukan karakter mereka. Data dikumpulkan melalui wawancara, observasi kelas, dan analisis dokumen terkait pengajaran PAI. Hasil penelitian ini diharapkan dapat memberikan kontribusi bagi pengembangan pendidikan karakter di sekolah-sekolah, terutama yang berbasis agama.
Principal Leadership in Improving Performance of Educators (Teachers) at SMPN 2 Selaawi, Garut Regency Sopyan; Syukri Illahi; Dede Aji Mrdani
al-Afkar, Journal For Islamic Studies Vol. 7 No. 4 (2024)
Publisher : Perkumpulan Dosen Fakultas Agama Islam Indramayu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31943/afkarjournal.v7i4.1185

Abstract

This research examines the important and strategic role of the main duties and functions (tupoksi) of school principals in improving the performance of teaching staff. The main point of this research is the leadership strategies used by school principals and their impact on the performance of teaching staff in educational units. By using a qualitative research method that uses questionnaire instruments, observation, and is equipped with data analysis in the form of a Teacher Performance Assessment Tool (PKG), this research provides quite in-depth insight into the importance of effective and efficient leadership strategies in order to support the realization of optimal teaching staff performance. in the school environment.
Co-Authors Dede Aji Mrdani Hery Widijanto Kasja Mansur Riduan Siagian Syukri Illahi