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All Journal Al Ishlah Jurnal Pendidikan International Journal of Artificial Intelligence Research
Riyanto Wujarso
STIE Jayakarta
Computer Science & IT Education Electrical & Electronics Engineering Languange, Linguistic, Communication & Media Mathematics Other

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Digital Transformation in Public Sector Institutions: A Systematic Literature Review and Comparative Country Analysis Riyanto Wujarso; Arief Rahman Hakim; Nurul Faizah; Verdi Yasin; Revan Andhitiyara
AL-ISHLAH: Jurnal Pendidikan Vol 17, No 4 (2025): DECEMBER 2025
Publisher : STAI Hubbulwathan Duri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35445/alishlah.v17i4.8765

Abstract

Digital transformation has become a strategic priority for governments seeking to enhance efficiency, service quality, and citizen engagement. Despite growing interest, empirical and conceptual insights remain fragmented. This study aims to systematically synthesize existing research on digital transformation in the public sector and to identify key benefits, challenges, and implementation approaches. Following PRISMA guidelines, a systematic literature review was conducted using reputable academic databases and official government sources. A total of 28 empirical and conceptual studies met the predefined inclusion criteria. The selected studies were analyzed using thematic analysis to extract recurring patterns, governance contexts, and strategic implications. The findings indicate that digital transformation in government yields significant benefits, including improved cost efficiency, enhanced public service delivery, and greater citizen participation. Cross-country evidence from cases such as Singapore, Australia, and South Korea demonstrates that governance structures, institutional capacity, and policy alignment critically influence the design and outcomes of digital initiatives. However, persistent challenges remain, notably data security and privacy risks, limited resources, and resistance to organizational change. Based on the synthesized evidence, this study proposes a Citizen-Centric Adaptive Model that emphasizes iterative development, data-driven decision-making, and participatory engagement. The study concludes that digital transformation represents a strategic opportunity for governments to improve effectiveness and public satisfaction, while offering practical guidance for policymakers seeking to modernize public sector operations.
e-HRM: Changes in Business and Labor Culture in the Digital Paradigm Faroman Syarief; Hepsi Nindiasari; Martanto Martanto; Budi Febriani; Riyanto Wujarso
International Journal of Artificial Intelligence Research Vol 6, No 1.1 (2022)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v6i1.1.588

Abstract

This article reviews electronic Human Resource Management (e-HRM) and the economy's changing business and workforce culture according to the digital paradigm. Based on the definitions and initial framework, the review analyzes the theory used. In diagnosing the ongoing transition to changing work relationships and business culture in the digital age, the study reveals an initial collection of work from a variety of disciplines, the majority of which employ diverse empirical methods and draw from various levels of analysis and e-HRM focus topics. This study employs a qualitative approach and descriptive methodologies. The study's findings indicate that e-HRM offers significant advantages for organizational success, particularly in terms of work efficiency and effectiveness. E-HRM is intended for workers outside the HR department, as well as employees and organizational management. E-HRM enables HR applications to be accessed by personnel outside of the firm at any time and from any location. E-HRM is a transformation in an organization's business and worker culture. These changes include business process activities, workforce planning, recruitment, employee/payroll/employee leave information systems, evaluation and remuneration, performance and training, and employee development.
Co-Authors Arief Rahman Hakim Budi Febriani Faroman Syarief Hepsi Nindiasari Martanto Martanto Nurul Faizah Revan Andhitiyara Verdi Yasin