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Jerry Marcellinus Logahan, Jerry Marcellinus
Bina Nusantara University
Economics, Econometrics & Finance Social Sciences

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Analisis Pengaruh Perilaku Inovatif dan Self – Esteem terhadap Organizational Citizenship Behavior di PT. Stannia Binekajasa Logahan, Jerry Marcellinus; Indrajaya, Aditya; Proborini, Astrid Wahyu
Binus Business Review Vol 5, No 1 (2014): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v5i1.1261

Abstract

This research was conducted in PT. Stannia Binekajasa, a company engaged in apartment leasing and sport facilities service. The purpose of this study is to determine the effect of Innovative Behavior and Self -Esteem on Organizational Citizenship Behavior both partially and simultaneously. The data obtained by survey, using questionnaire through cross sectional method. The data is processed using simple regression and multiple regression analysis as a method analysis. The result of this study indicates that the Innovative Behaviour in the company, have a significant influence on Organizational Citizenship Behavior by 79.5%, and Self-Esteem have a significant influence on Organizational Citizenship Behavior by 89.5%. Variable Innovative Behavior and Self- Esteem in the company have a significant influence on Organizational Citizenship Behavior by 89.2%.
Human Rights Due Diligence (HRDD) and Human Rights Impact Assessment (HRIA) Best Practices to Corporate Shared Value (CSV): A Case of British Petroleum Tangguh Project In Papua Martha, Carolina; Logahan, Jerry Marcellinus
Binus Business Review Vol 7, No 3 (2016): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v7i3.1785

Abstract

The Tangguh Liquefied Natural Gas (LNG) Project is a planned natural gas development project located in the remote area of Berau-Bintuni Bay in Papua Province, Indonesia. British Petroleum (BP) Tangguh project aims tobe the pioneer in producing natural gas. It can be concluded that BP contributes an innovative approach, bearing in mind to sustainable development, cultural preservation and biodiversity conservation. Therefore, in each of its corporate actions, BP always integrates the value of community, partnership, consultation and corporate responsibility. It is mentioned that through experience and observation, BP as an extractive company, haveestimated the costs of not finding a better mechanism to adjust to social challenges can be higher than the costs of the uncertainties inherent in the trial of new ideas. However, according to international Non-GovernmentalOrganization (NGO), Down to Earth, BP has conducted a series of human rights violations by exploiting natural resources in Papua and restricting Papuans in enjoying their fundamental human rights. If only the BP keeps this Tangguh project in line with its aim to accommodate concerns from the affected surroundings, thus, will surely bring positive changes in BP’s corporate shared value.
Pengembangan Aplikasi Simulasi Perdagangan Saham dengan Sector Rotation dan Linear Programming Soemapradja, Tomy G.; Logahan, Jerry Marcellinus; Ongowarsito, Hengky
Binus Business Review Vol 5, No 1 (2014): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v5i1.1263

Abstract

In strategic development a university will shift from teaching university to research university. It is because academic outcomes will be more useful if they can be commercialized by industries, which help improve the ranking of a university. The development of capital market and management measures of Indonesia Stock Exchange during the last 8 years aiming at academicians in order to identify and be interested in investing in the stock market needs to be observed. That is by providing a simulation so that more students can improve the competition at their graduation. The involvement of industry selection strategy and portfolio management will be required so that the expertise and ability to manage investments in the capital market can be better. So, it necessarily requires a development of simulation application of stock trading with business rotation and linear programming.
Budaya Organisasi dan Keterlibatan Kerja terhadap Komitmen Organisasi Berdampak pada Kinerja Karyawan pada BTN – Ciputat Logahan, Jerry Marcellinus; Aesaria, Sherley Marcheline
Binus Business Review Vol 5, No 2 (2014): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v5i2.1026

Abstract

PT. Bank Tabungan Negara, Tbk Ciputat branch is a company engaged in banking in Jakarta. As todays business competition, companies are competing to attract the attention of customers to use the services provided by PT. State Savings Bank, Tbk Ciputat branch. The purpose of this study was to determine the effect oforganizational culture and job involvement on organizational commitment and its impact on the performance of employees at PT. State Savings Bank, Tbk Chester branch. The method used in this study is a path analysis. From the results of the data is found, the organizational culture has not been able to provide significant influence on organizational commitment while job involvement has a significant influence on organizationalcommitment. The next finding was found that organizational culture has a significant influence on employee performance. Later, it was found that job involvement has also a significant influence on employee performance. Furthermore, job involvement simultaneously influences organizational commitment. It was also found that organizational culture and job involvement simultaneously effect on the performance of employees at PT. Bank Tabungan Negara, Tbk Ciputat branch.
Pengaruh Komunikasi Pelayanan dan Kepuasan terhadap Loyalitas Pelanggan di 7-Eleven Buaran Logahan, Jerry Marcellinus; Putri, Yohana Tiara Eka
Binus Business Review Vol 4, No 2 (2013): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v4i2.1404

Abstract

This research was motivated by low communication in the business retail in terms of service from employees to customers. It influences the decline in customer satisfaction and leads to customer loyalty at a very low level. This study aims to identify and analyze the significance of the influence of customer service (X1) and customer satisfaction (X2) on customer loyalty (Y). Research was conducted in February - May 2013 held at 7-Eleven Buaran Jakarta. Research used quantitative method by using questionnaires filled directly by the visitors of 7-Eleven Buaran with a population of 19.920 people and a sample of 100 people, calculated using the Slovin formula. Validity test, reliability, normality, correlation, regression, hypothesis, and the determination carried out in this study using the data processed using SPSS (Statistical Product and Service Solutions) version 16.0. Results indicated that customer service has significant influence by 14.6% on customer loyalty, customer satisfaction has a significant effect of 8.5% on customer loyalty, and customer service and customer satisfaction have significant influence amounted to 15,2%. Thus, this study showed that customer service and customer satisfaction have a significant effect on customer loyalty in 7-eleven Buaran Jakarta.
Mapping the Customer Experience Management Strategies for Customer Loyalty in Retail Hypermarket Jabodetabek Logahan, Jerry Marcellinus; Meliala, Janita Sembiring; Putong, Iskandar
Journal the Winners: Economics, Business, Management, and Information System Journal Vol 16, No 1 (2015): The Winners Vol. 16 No. 1 2015
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v16i1.1539

Abstract

Today, competition in the global market has become increasingly difficult and and at the same time products and services provided by retail companies tend to be similar. So in such circumstances, customers expect not only satisfied with the products and services, but also the pursuit of the perfect shopping experience during the shopping process. The purpose of this study was to devise a customer experience management strategy at a hypermarket retailer Carrefour, Hypermart, Giant, and Lotte Mart. Both overall and per hypermarket retail chains that have the same character. The method used is Factor Analysis, Multi Dimension Scaling (MDS). The object of research is the hypermarket retail customers in Jakarta, Bogor, Depok, Tangerang and Bekasi to sample 360 people. The results of MDS mapping CEM variable per retail hypermarket retail hypermarket seen no one who is in the first quadrant in which the dimensions 1 and 2 positive namely Gianthypermarket retail. Tthere are three retail hypermarket located in quadrant 2 wherein the dimensions of 1 positive and 2 negative dimension namely retail Carrefour, Hypermart and Lotte Mart. In MDS can be classified Group 1 are the outlets; Group 1 are GPS (Giant Plaza Semanggi), CLB (Carrefour Lebak Bulus), CPH (Carrefour Permata Hijau) and HPV (Hypermart Pejaten Village) which leads to a positive value. While other outlets in group 2 are CCB (Carrefour Cibinong Bogor), GBT (Giant BSD Tangerang), GMD (Giant Margo city Depok), HPB (Hypermart Pondok Gede Bekasi), HJT (Hypermart JACC Thamrin), LRP (Lotte Mart Ratu Plaza), LKG (Lotte Mart Kelapa Gading), LF (Lotte Mart Fatmawati) have in common in the lower quadrant (negative).
Co-Authors Aditya Indrajaya, Aditya Astrid Wahyu Proborini, Astrid Wahyu Hengky Ongowarsito, Hengky iskandar putong Martha, Carolina Meliala, Janita Sembiring Putri, Yohana Tiara Eka Sherley Marcheline Aesaria, Sherley Marcheline Tomy G. Soemapradja, Tomy G.