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All Journal International Journal Administration, Business & Organization Applied Business and Administration Journal (ABAJ)
Airlangga Dwitama Putra Panggabean
Politeknik Negeri Bandung
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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Analisis Pelayanan Terhadap Minat dan Kepuasan Konsumen. Studi pada Makanan Jalanan di Area Sudirman, Bandung, Indonesia Muhammad Faishal Fadhilah; Airlangga Dwitama Putra Panggabean
International Journal Administration Business and Organization Vol 3 No 3 (2022): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.22.222

Abstract

This study aims to analyze the effect of street food services on Sudirman Street, Bandung City on consumer interest and satisfaction during the Covid-19 pandemic. The research method used is descriptive quantitative using primary data obtained through questionnaires using the google form platform which is distributed to the general public through online media to 123 respondents who have had culinary tours at Sudirman Street Food, Bandung City. The collected data were analyzed using descriptive analysis, simple linear regression and correlation analysis. The results of this study indicate that the services provided by traders at Sudirman Street Food affect buying interest by 19.9% ​​and customer satisfaction by 46.2%. The influence given by the service on buying interest and customer satisfaction is a positive influence. Thus, the higher the service quality, the higher the buying interest and customer satisfaction.
Perancangan sistem informasi Pembelian Stok Barang dan pencatatan Stok Barang Masuk Berbasis Microsoft Excel (Studi Kasus Pada TB. Sumber Agung) Airlangga Dwitama Putra Panggabean
Applied Business and Administration Journal Vol. 2 No. 1 (2023): Second Edition
Publisher : Ebiz Prima Nusa

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Information systems for purchasing and recording inventory of incoming goods are important for companies in carrying out their business activities. Purchase flow system and record incoming goods stock at TB. Sumber Agung is still less effective and efficient. Thus, this can result in errors, delays, and even losses for the company. Therefore, the design of an information system for purchasing stock of goods and recording incoming stock of goods is made to facilitate and provide a positive impact for the company. In addition, the use of manual records for inventory is also not very effective and efficient. Microsoft Excel can be useful for companies to record goods in TB. Sumber Agung. Thus, the performance of employees and the company's business is more effective and efficient which results in companies getting greater profits and practicality in working at TB. Sumber Agung
Co-Authors Muhammad Faishal Fadhilah