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Analisis Kualitas Website Dinas Pekerjaan Umum Cipta Karya, Tata Ruang Dan Pengairan Kabupaten Musi Rawas Menggunakan Metode Webqual Di UPT Daerah Irigasi Kelingi Tugumulyo Satrianansyah; Wisnumurti
Jurnal Informatika dan Komputer (JIK) Vol 12 No 2 (2021): JIK - Jurnal Informatika dan Komputer
Publisher : Universitas Mahakarya Asia

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Abstract

Abstract - The problem in this research is that there has not been an analysis of the quality of the website of the Public Works Department of Cipta Karya, Spatial Planning, and Irrigation of Musi Rawas Regency at the Kelingi Tugumulyo Irrigation Area Technical Implementation Unit based on perceptions userso it is not known the quality of the website of the Public Works Office of Cipta Karya, Spatial Planning, and Irrigationin Musi Rawas District based on perceptions its users. and the unknown quality of the website Department of Public Works Human Settlements, Spatial, and Watering Musi Rawas is based on the dimensions of usability (usability), the dimensions of the quality of information (information quality), and the dimension of interaction quality of service (service interaction quality), it is not known quality website based on usability dimensions,information quality dimensions, and service interaction quality dimensions. Whereas in the previous study, theQuality Analysis Website Bengkulu Province Using the Method Webqual 4.0. This study aims to analyze the phenomenon of utilization and use from the community side of e-government websites. In this study, using techniques survey, to obtain data primary, namely by distributing questionnaires. In determining respondents or samples using probability sampling technique with the type of simple random sampling using data collection methods quantitative. The results of this study are based on three variables webqual that have a significant effect on the quality of the website of the Public Works Department of Cipta Karya, Spatial Planning, and Irrigation of Musi Rawas Regency. It can be concluded that the results of data processing indicate that there is a positive relationship between variables webqual on the quality of the website of the Public Works Office of Cipta Karya, Spatial Planning and Irrigation of Musi Rawas Regency. Keywords :Quality Website, Webqual Intisari - Masalah pada penelitian iniadalah belum dilakukan analisis kualitas website Dinas Pekerjaan Umum Cipta Karya, Tata Ruang, dan PengairanKabupaten Musi Rawas di Unit Pelaksana Teknis Daerah Irigasi Kelingi Tugumulyo berdasarkan presepsi penggunanya sehingga belum diketahui kualitas website Dinas Pekerjaan Umum Cipta Karya, Tata Ruang, dan Pengairan Kabupaten Musi Rawas berdasarkan presepsi penggunannya. dan belum diketahuikualitas website Dinas pekerjaan Umum Cipta Karya, Tata Ruang, dan Pengairan Kabupaten Musi Rawas tersebut berdasarkan dimensi kegunaan (usability),dimensi kualitas informasi (information quality), dan dimensi kualitas interaksi layanan (service interaction quality), sehingga belum diketahui kualitas website berdasarkan dimensi kegunaan (Usability), dimensi kualitas informasi (Information Quality), dan dimensi kualitas interaksi layanan (Service Interaction Quality). Sedangkan pada penelitian sebelumnya yaitu Analisis Kualitas Website Provinsi Bengkulu Menggunakan Metode Webqual 4.0. Penelitian ini bertujuan untuk menganalisis tentang fenomena pemanfaatan dan penggunaan dari sisi masyarakat terhadap website egovernment.Pada penelitian ini memakai teknik survey, untuk memperoleh data primer yaitu dengan cara menyebarkan kuesioner. Dalam menentukan responden atau sampel menggunakan teknik probabillity sampling dengan jenis simple random sampling yang menggunakan metode pengumpulan data kuantitatif. Hasil penelitian ini berdasarkan tiga variabel webqual berpengaruh signifikan terhadap kualitas website Dinas Pekerjaan Umum Cipta Karya, Tata Ruang, dan Pengairan Kabupaten Musi Rawas. Dapat disimpulkan hasil pengolahan data menunjukkan bahwa adanya hubungan positif antara variabel webqual terhadap kualitas website Dinas Pekerjaan Umum Cipta Karya, Tata Ruang, dan Pengairan Kabupaten Musi Rawas. Kata Kunci : Kualitas, Website, Webqual
Decision Support System For Employee Performance Assessment Using Smart Method at The Public Housing Service And Settlement Area of Musi Rawas Regency Annes, Annes yusnara; Sekar, Sekar Ayu Fitria; Roy, Roy Meican Tri; Aliyah, Aliyah Azizah; Rizki, M. Rizki Ibnu Sandy; Bagas Miswanto; Novi Lestari; Satrianansyah
Adpebi Science Series 2022: 1st AICMEST 2022
Publisher : ADPEBI

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Abstract

Abstract This study found that a decision support system to evaluate the performance of personnel in public housing services and district housing zones has not been established. Rawas composed the music. Observation and direct recording at the research site (observation), interviews with resource persons (interviews), and documentation by reading existing books and literature (documentation) are some of the ways this research collects data (documentation research). Based on research conducted at the Department of Public Housing and residential areas in Musi Rawas Regency, the author makes a decision support system application that helps the community in evaluating their work. There may be a decision support system for assessing employee performance based on a discussion of the analysis that has been carried out. This system can be used to evaluate employee performance using the SMART method as a method of decision making. With this system made, it can help the assessment team determine which employees deserve to be the best employees according to the criteria applied.
Analisis Sentimen Pengguna Aplikasi Qur’an Kemenag Menggunakan Metode Support Vector Machine (SVM) Yoga Yarkhamsetiawan; Muhamad Akbar; Satrianansyah
Jurnal Manajemen Informatika JAMIKA Vol 15 No 2 (2025): Jurnal Manajemen Informatika (JAMIKA)
Publisher : Program Studi Manajemen Informatika, Fakultas Teknik dan Ilmu Komputer, Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jamika.v15i2.16843

Abstract

The Ministry of Religious Affairs' Quran application is designed to facilitate Muslims in reading and studying the Quran. This study aims to evaluate user sentiment towards the application based on reviews given on the Google Play Store. Although the application has a rating of 4.6 and more than 500 thousand downloads, there are still various complaints regarding bugs and performance. The method used in this study is Support Vector Machine (SVM) as the classification algorithm and Radial Basis Function (RBF) as the kernel. A total of 3,000 reviews were collected through web scraping techniques, then filtered by removing 3-star reviews considered ambiguous. After preprocessing, 2,677 reviews were obtained, which were then balanced using the Synthetic Minority Oversampling Technique (SMOTE). The data were labeled into two categories: positive and negative sentiment. The results showed that the classification accuracy before the implementation of SMOTE was 91% and increased to 97% after SMOTE was implemented. The results of this study provide a clear picture that although the Ministry of Religious Affairs' Quran application received a high rating, users still highlighted bugs, performance, and stability. With this sentiment mapping, developers can prioritize feature improvements and service quality enhancements to improve user experience and increase satisfaction.